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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
February 04, 2022
Had an appointment for a couple recall items and leaking coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting coolant diagnosis. Took 20 days before I got my car back. From what I can tell they didn’t schedule anyone to work on my car and it was just sitting there, so no point in making an appointment. No communication from the service department, I had to call them twice a week for updates when they passed the estimates for my car to be done with no word from them. While my car was there it was driven over 150 miles which seems like a lot for the “overnight test drive” at the end I was told about. And they didn’t bother to wash it so I got it back filthy from sitting outside. Overall, I will try to go anywhere else next time I need work on my car despite the fact this is the most convenient location for me. More
by beckyu
Verified CustomerEmployees Worked With
February 04, 2022
In the time of new car shortages Dirito Brothers Walnut Creek Volkswagen as fast, efficient, and easy to work with to get me back on the road! Creek Volkswagen as fast, efficient, and easy to work with to get me back on the road! More
by Ian_VonTaco
Employees Worked With
February 03, 2022
I am writing on behalf of my wife who said that she received excellent service from Shannon. Shannon went above and beyond to make sure the 40k mile service for our daughter's 2019 Jetta was completely received excellent service from Shannon. Shannon went above and beyond to make sure the 40k mile service for our daughter's 2019 Jetta was completely covered by the VW Care plan that we prepaid for when we purchased the car from another Bay Area VW dealership. More
by MDFR8S
Employees Worked With
February 03, 2022
The service is always great here. They are professional, friendly and efficient. It's good to know I can count on them to keep my car running it's best. friendly and efficient. It's good to know I can count on them to keep my car running it's best. More
by dwmulf
Employees Worked With
Tim Luong
February 03, 2022
Service Manager is top notch. She is definitely customer service oriented. Not the mechanics though. Had to come back three times so far to resolve the issue. Fingers crossed it's repaired properly. service oriented. Not the mechanics though. Had to come back three times so far to resolve the issue. Fingers crossed it's repaired properly. More
by ESMATTAUERBACH
Employees Worked With
February 03, 2022
I drove in without an appointment needing my wheel locks removed. Service was completed by end of day. removed. Service was completed by end of day. More
by GEORGIA8
Employees Worked With
February 02, 2022
Met as I drove into the facility and was in and out with a Lyft home within 5 minutes. Lyft picked me up and I had my car in 5 minutes. Coul don't have been easier and everyone was kind and helpful. a Lyft home within 5 minutes. Lyft picked me up and I had my car in 5 minutes. Coul don't have been easier and everyone was kind and helpful. More
by Sanjuro21
Employees Worked With
February 01, 2022
I love the service I get from Dirito Bros. The engine splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone splash shield started falling off of my car and was dragging on the ground. I called (didn't have to id myself, they looked me/my car up by my phone #) and got an appointment the next morning and was in and out in less than 2 hours with factory parts and service. It didn't break the bank, either. The excellent value and the stellar, friendly service are why I'll keep coming back to Dirito Bros Walnut Creek Volkswagen. More
by MikeH
Employees Worked With
