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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

January 26, 2022

The service and professionalism of Gus Davila and the rest of the Dritto Brothers was wonderful! More

by ssexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

ssexton responded

Great experience. Highly recommend them!

Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We truly appreciate you taking the time to leave such great feedback for Gus and the team. Thank you!

January 26, 2022

The service was very professional and the advisor communicated with me along the whole process. More

by ENGFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear. Communication is key to ensuring everything you need is taken care of and to keep you informed. Thank you for letting us know we succeeded!

January 26, 2022

Everyone was very professional and the service was completed in a very timely manner and the work that was done was explained More

by MELISSA.GURULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! We try to be as accurate and transparent as possible and are happy to know that Sean was so helpful and communicative. Thank you!

January 24, 2022

The folks here were awesome. The shop always show professionalism and have always done a great job. More

by vanessa.szumlas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Vanessa, Wonderful to hear! We value your continued business and are happy to hear you have received consistently great service. Thank you!

January 24, 2022

Always helpful, when I have a question that needs answers. Familiar with my vehicle and with my upcoming needs for it. More

by Boop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you have had many great experiences. We look forward to serving you again in the future. Thank you!

January 22, 2022

It was my first 10,000 mile service and the service was good looking forward to my next service. More

by AUNGUEN2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review! We are happy to hear your service went so well and we look forward to your next visit!

January 22, 2022

Gus the Bus was personable and thorough throughout our iD4 purchasing process. We felt he was honest and detailed about all the paperwork. He was also knowledgeable in the tech and functions of the iD4, w More

by Blossom & Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
Jan 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Blossom & Andrew, Congrats on your new ID.4! We want our customers to drive away confident in their purchase and ready to get everything out of their new VW. Thank you for letting us know what a great job Gus did, we are glad to hear he made every effort. We look forward to your first service. Thank you!

January 18, 2022

Kevin in the service department is so easy to work with! He is very knowledgeable and courteous and does what he can to get your repairs done as quickly and inexpensively as possible. More

by BRANCHK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Kevin is a rock star! We appreciate you taking the time to share your great experience with him, we are glad to know he took such great care of you. Thank you!

January 18, 2022

Prices for new cars are not the best relative to other VW dealers. Service Department is very professional and completes all service requests quickly. More

by JKOT3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for your feedback. We are happy to hear your service appointment went so smoothly. We appreciate your positive review, thank you!

January 18, 2022

The service was great and fast! I came at my appointment time and they took me right away and ordered me a lyft when I requested it! More

by daryaaleali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We do our best to be on time and are glad to know that Sean and the team made it happen. Thanks for the great review!

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