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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
January 15, 2022
Shannon, David and Don Dirito everyone was awesome to take care of my car, the customer service was outstanding take care of my car, the customer service was outstanding More
by SWEETPEA4U94536
Verified Customer
January 14, 2022
I had a flat tire and wanted to bring my car in for new one. They didn’t have my tire in stock so Billy ordered them. Marina said you were full the next day but to bring my car by and she would make sure i one. They didn’t have my tire in stock so Billy ordered them. Marina said you were full the next day but to bring my car by and she would make sure it was squeezed in. Sure enough they both came through in their promises. Thanks More
by debbiebarbershop
January 13, 2022
The service dept let me know exactly what was needed for my car. When I wasn’t able to pick up my car until the following day, Tim was very understanding with that! I am happy with the service I received. my car. When I wasn’t able to pick up my car until the following day, Tim was very understanding with that! I am happy with the service I received. More
by TDT412
Employees Worked With
Tim Luong
January 13, 2022
Marina was great. I just miss the top class service at my old Audi dealership. With a full car wash. old Audi dealership. With a full car wash. More
by AGATAPARES
Employees Worked With
January 13, 2022
Kept us informed and car was ready when promised. Answered all our questions and let us know when our next service is Answered all our questions and let us know when our next service is More
by DIRITO
Employees Worked With
January 10, 2022
Great service and very fast. Staff was really friendly and knowledgeable. Was very impressed with everyone we interacted with at the dealership. and knowledgeable. Was very impressed with everyone we interacted with at the dealership. More
by rantonopoulos
January 10, 2022
Gus is always so professional, down to earth & gets straight to point! We’ve gone to him every time from leasing to buying & he’s made our time time getting in and out of there efficient! We love Gus! straight to point! We’ve gone to him every time from leasing to buying & he’s made our time time getting in and out of there efficient! We love Gus! More
by Ms. TLC
January 09, 2022
Kevin greeted us when we arrived, followed up in a timely manner and di an excellent job at explaining the issues with my vehicle. He answered all my questions with good explanations and gave me options I n manner and di an excellent job at explaining the issues with my vehicle. He answered all my questions with good explanations and gave me options I needed. More
by jtovani
Employees Worked With
January 09, 2022
Dirito Brothers VW was recommended to me by a friend who recently purchased their vehicle from them. Prior to my test drive, I was greeted kindly and allowed as much time as needed to get a feel for the car recently purchased their vehicle from them. Prior to my test drive, I was greeted kindly and allowed as much time as needed to get a feel for the car. It was clean and had been fully inspected as a CPO car and it showed. The buying process had its hiccups in getting financing sorted, and the time it took to begin and complete the digital paperwork (I waited for nearly an hour to begin the paperwork, and was presented with several costly contract add-ons that were somewhat vaguely explained as I was reviewing terms after hours of being at the dealership [read: exhausted]). At the end of the day, I was able to get in and out with relatively few headaches and am happy with the value and terms of my financing as arranged. More
by cyclingtrav925
January 05, 2022
I’ve bought several cars from this dealership but because I live in Marin I have been bringing my car to the Marin dealer for maintenance. I decided to bring my car for maintenance to Walnut Creek becaus I live in Marin I have been bringing my car to the Marin dealer for maintenance. I decided to bring my car for maintenance to Walnut Creek because I have a relative nearby that I was visiting. I was disappointed in the lack of communication that I’m accustomed to receiving at the Marin dealership. Also, in addition to scheduled maintenance I requested the push start button be checked as I had been having to push it several times to start the car. I was caught off guard that this item cost $450 to replace! I’ve never had an issue in the past with any ignition starters that were keyed, so to have my first keyless ignition stop working and the cost $450 to replace made me question whether the keyless ignition is a good idea. What good is a feature that loses its function and costs $450 to replace, when the previous key ignitions I’ve had never had any issues? It has been a couple weeks since my service, and I am now having problems with the emergency brake setting, which I believe must be connected to the recent service since I never had any issues with it before the service, and it is located in the same general area as the keyless ignition. To have to drive all the way out to Walnut Creek again for something I believe is due to poor service is very upsetting. It has made me reconsider whether I will buy my next VW from the Walnut Creek dealer as I’m concerned that perhaps that dealership has lost the high customer service that it had in the past. The Marin dealership has been much more thorough with the service I have received there. More
by TMEHOVES
Employees Worked With
Tim Luong
