Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,892 reviews

December 31, 2021

Thanks for all you help Gus we appreciate it. Thanks for making the paper work a breeze and getting us on the road! More

by Thomas DeCarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to hear Gus made your car buying so easy and stress free! We'll be sure to pass along the kudos. Thank you for choosing Dirito Brothers. Enjoy your new VW!

December 30, 2021

The sales man Mr. Rose was fantastic, however the finance person was very rude! She could’ve been a lot nicer. She did not make us feel welcomed or friendly in any way. More

by BLOUNT711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Dec 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks again for flagging this up, we appreciate you taking the time to give us feedback and are sorry to hear about your experience. We take your comments seriously and will work to improve. We are happy to hear that Gerard was a bright spot in your time with us. Thank you.

December 30, 2021

Gus took care of all the requests i asked. Very professional. The Mercedes 350ML looks great and feel safe driving it. Thank you. More

by Joelrf214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus and are enjoying your new car. Thank you!

December 29, 2021

It is always a great experience bring our VW into Dirito Brothers VW in Walnut Creek! More

by GCREIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear! It is our pleasure to serve you and we look forward to next time. Thank you!

December 29, 2021

Gus was very helpful, friendly and patient with us through our first car buying experience. We appreciated how he didn't force pressure on us to buy and put us at ease when we were nervous. More

by Sikand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

You feeling confident in your purchase is our top priority. Gus is an all star when it comes to customer satisfaction and making the car buying process as pain free as possible. We are happy to hear he made your experience such a positive one. Please do not hesitate to reach out should you need anything. Thank you!

December 28, 2021

The salesman was GREAT! I got a beautiful new car and I love it! Will definitely refer friends and family More

by DEEANNRIVAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! Congrats on your new car, we are happy to hear John made your experience so great. We appreciate the kind words and recommendation! Thank you.

December 26, 2021

My buying experience was easy and stress free. The follow up and assistance with subsequent questions and requests was well received and customer focused. More

by mark.borchardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback! We're always happy to hear that you received excellent customer service and that your car buying experience went so smoothly. Enjoy your new car! Thank you.

December 26, 2021

The last time I got a new car was 20 years ago. I was prepared for a stressful experience but thankfully I discovered Dirito Bros. I got quotes from other dealerships and Dirito had the best price and s More

by Kilo Pang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Kilo, We are glad you found us! It was a delight to work with you and we are very happy to hear that Gus made your experience stress-free and was able to find the right vehicle for you. Congrats on your first new car in 20 years! We hope you enjoy it. Please do not hesitate to reach out should you need anything. Thank you!

December 25, 2021

Always professional, understanding, and helpful in getting the job done. Kevin stayed up on the status with current information and was 100% accurate with no hidden problems. More

by serclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We’re so grateful that you took the time to let us know what a great job Kevin did and that everything went so smoothly. Thank you!

December 22, 2021

Amazing service,Marina give us the best customer service, very professional and helpful we will come back to Next service with my 2021 Volkswagen Atlas More

by huerta1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review! It was our pleasure. We appreciate the positive feedback for Marina and look forward to your next visit!

...
203
...