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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

December 09, 2021

Great experience ... ThanksAlways knowledgeable; Great experience ... Thanks Always knowledgeable; friendly and keep me up to date on progress very helpful More

by islamsultan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
Dec 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That’s so great to hear, thanks so much for the positive feedback!

December 06, 2021

Marina was very helpful, as usual. Takes care to relay the maintenance concerns and requests back to ensure desired service. More

by Matt W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! We appreciate you taking the time to leave such nice feedback for Marina. Thank you!

December 06, 2021

We are a repeat fleet customer and have never been more satisfied with a dealership. Dirito is an outstanding place to do business!!! More

by Calspecc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Dec 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are grateful to have your partnership. Thank you so much for the great review!

December 06, 2021

Always knowledgeable; friendly and keep me up to date on progress. I have gotten and serviced multiple vehicles from this dealership. More

by KEVINHUBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Kevin, Thank you for continuing to choose Dirito Brothers! It is great to hear we have provided consistently great service. We look forward to next time!

December 05, 2021

Gus was super helpful from the start and very personable. I couldn’t have had a better car buying experience. More

by alelorena813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus. Thank you!

December 05, 2021

The texts are very helpful to keep me informed of progress. I really appreciate getting my car serviced without the pressure from sales people wanting to upgrade me!! ( as with a previous vehicle) More

by BRIGITTE.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to know you found our SMS communication system so helpful! We want your car to get the quality work it needs and leave a happy customer, thank you for letting us know we succeeded!

December 05, 2021

We had a great experience buying a new car from Dirito Brothers. While we had to wait for a while to get an IE.4, our salesperson kept us posted and no dealer markup was added (unlike other dealerships). More

by Dave R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Dec 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new ID.4 Dave! We appreciate your patience while we waited for the order to come in and are happy to hear Ron was communicative throughout. Thank you and enjoy!

December 04, 2021

Very good and transparent service. Gerard was very helpful and informative. We looked at several dealers and found them to be one of the best More

by AMITABH MATHUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are grateful you chose Dirito Brothers! We appreciate you letting us know what a great job Gerard did. Thank you!

December 03, 2021

Service had the car ready when he said it would be. Took the cart in at 7 am and it was ready by 9 am More

by GRDBMW
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We aim for transparent communication and prompt service, thank you for letting us know we succeeded!

December 03, 2021

Really good experience Tim was wonderful as service Really good experience Tim was wonderful as service manager. All was well explained I will highly recommend Tim More

by aagbodjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 08, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good service experience with Tim. Thank you!

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