Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,892 reviews

October 24, 2021

Thorough, complete and on time -- appreciate the great service at Dirito Bros. Keep it up! More

by VEVANS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are grateful you continue to choose Dirito Brothers and that Ron always delivers. We appreciate the positive feedback and will be sure to pass along the kudos. Thank you!

October 24, 2021

This is the fourth VW from Dirito Bros that our family has purchased working with Ron Simi. He makes the car purchase process, stress free and effortless! Thank you Ron!! More

by VEVANS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Great service and as a family we are so satisfied with this, thank you for the wonderful service More

by MIMI80VENTURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Oct 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to know that you had such a positive experience. Thank you!

October 23, 2021

Excellent service advisor. Explained everything thoroughly and answered my questions. Will come back in the future. More

by RHHOUSEHOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! We are happy to know that Kevin was such a big help. We look forward to next time. Thank you!

October 23, 2021

Very professional. Kevin covered all the bases I always Very professional. Kevin covered all the bases I always feel good when I have my car serviced at VW Walnut Creek. More

by MichAndwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Kevin and felt well taken care of. Thank you!

October 22, 2021

Good Custumer servers, but my car is not fix is doing the same issue that I take if I’m for More

by chavezmauro74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We are happy that Tim provided great customer service but are disappointed to hear that your car is still having an issue. Please contact us so that we can work to determine the cause. Thank you.

October 21, 2021

Ron helped me locate a new car quickly after my original vehicle was heavily damaged in an accident. As always his service was friendly and professional. Thanks to him and everyone at Dirito Brothers! More

by robertstaples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Robert, We were happy to be of service. While the circumstances were not ideal, we are grateful to you for choosing Dirito Brothers and are happy to hear Ron and the team were such a big help. Thank you!

October 21, 2021

Nanika spent lots of time with me explaining how the ID.4 worked. She is a pleasure to work with and a major benefit to your organization. Andres started the sale and he too was a pleasure starting to sale More

by BOBBYGOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new ID.4! We want you to enjoy your VW to the fullest and are happy to hear that Nanika was so thorough in ensuring you know how to get the most out of your new EV. Please do not hesitate to reach out with any further questions or concerns. Thanks for the positive feedback for Nanika and Andres. Enjoy!

October 21, 2021

Clean service center. Professional, courteous and no hassle service with great communication and timely delivery. More

by DARIUSH_SHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Happy to hear everything went so smoothly. Thank you for the positive feedback!

October 21, 2021

Ok, mentioned low R front tire, and warning light which u cleared. Come to find out there was a nail in the tire! Quite visible indeed, but not noticed during the service. Warning light returned next day pr More

by CUMMEST
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Our apologies. Thank you for letting us know, we take your feedback seriously and will work to improve. Thank you.

...
211
...