Dirito Brothers Walnut Creek Volkswagen

Everything was just fine. I really don’t want to fill out this form. I did the other one—this gets ridiculous. My car is running—that’s what I want this form. I did the other one—this gets ridiculous. My car is running—that’s what I want More

Always very clean and comfortable. Kevin offered excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as I was on crutches. More

My advisor was very friendly, knowledgeable, very professional and helpful. The waiting was a little longer than usual but under the estimated time provided. Overall I was happy. professional and helpful. The waiting was a little longer than usual but under the estimated time provided. Overall I was happy. More

Walked onto the dealerships car lot to look at two SUV’S that have caught my eye on the road . My plan was to look and then head over to two other dealerships to compare their lineup of SUV’S. Also was inte that have caught my eye on the road . My plan was to look and then head over to two other dealerships to compare their lineup of SUV’S. Also was interested in pre owned not new! After looking on the lot then meeting the very nice staff. I test drove three SUVS. Not once feeling any pressure to purchase at all. I left the dealership in a new off the showroom floor fantastic deal . From finance, sales & the fantastic support staff my experience was a TEN ! Off the charts service never felt any pressure . I’m a Honda Toyota SUV driver for the past 40 years . This is my first Volkswagen purchase . Excited to enjoy this new SUV. More

It is a pleasure doing business at Dirito Bros Volkswagen. Barbara and I were helped by Ron Simi and Eddie Miller. They were both extra product knowledgeable and super nice. The VW ID.4 buying Volkswagen. Barbara and I were helped by Ron Simi and Eddie Miller. They were both extra product knowledgeable and super nice. The VW ID.4 buying experience was a pleasure at Dirito Bro Volkswagen. Doug E Bettencourt More

It was time for the yearly service on my VW GTI, and took my vehicle to Dirito Brothers on the recommendation from another GTI owner. Appointment availability was ample, my service advisor (Tim) was professi my vehicle to Dirito Brothers on the recommendation from another GTI owner. Appointment availability was ample, my service advisor (Tim) was professional and helpful in getting me checked-in. The service department waiting area was clean and well stocked. The service was completed quickly/accurately and the vehicle was ready by the time promised. More

Great experience. The rep was very helpful and explained the service issue and process very well. Whole process was excellent and would definately recommend this place. the service issue and process very well. Whole process was excellent and would definately recommend this place. More

Average service, nothing special to mention.Tim was not at all engaging, and I did not feel like a valued customer while interacting with him….very impersonal. at all engaging, and I did not feel like a valued customer while interacting with him….very impersonal. More

Dirito Bros VW has always treated me well. I like the online appointments and they are usually on time with scheduling for maintenance appointments. Buying a car with Andres went very smoothly. online appointments and they are usually on time with scheduling for maintenance appointments. Buying a car with Andres went very smoothly. More

The team at Dirito Brothers Volkswagen were very easy to work with and helped me get the exactly the vehicle I wanted. There was no playing “hide-the-ball” and no gamesmanship. work with and helped me get the exactly the vehicle I wanted. There was no playing “hide-the-ball” and no gamesmanship. More