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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,886 reviews

July 14, 2021

I brought my car for service. I was told To come back I brought my car for service. I was told To come back after 3 hours. I got a message after an hour saying that my car is ready to pick up. More

by Amycor4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Always great to have your car done early! We were happy to make it happen. Thanks for taking the time to give a great review!

July 13, 2021

I love the peace of mind that comes with genuine Volkswagen service. My 2016 CC is happy. I'm happy. Kevin's communication during my service appointment was excellent. He thoughtfully addressed m More

by MikeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Mike, And when you are happy, we are happy! Thanks for letting us know how great Kevin was, and a shoutout to Nanika! We appreciate you taking the time to write such a great review, thank you!

July 13, 2021

Andres was great from the start. They gave a curiosity call the morning of our appointment to confirm, love that. Very welcoming, knowledgeable, friendly. Signing the paper work was a breeze too, thanks E More

by Noodraider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller, 5 Stars
Jul 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Andres and Ed. Thank you for the positive feedback, enjoy your new VW!

July 12, 2021

The service professionals are always helpful and courteous at Dirito Brothers in Walnut Creek. I purchased my VW Beetle at this dealership 8 years ago and have had all the maintenance and other serv More

by IMKNECHTED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for continuing to choose Dirito Brothers! It is nice to hear that you consistently receive great service and that your Bug is still running great. Thank you for sharing!

July 12, 2021

Excellent service experience. No waiting for service person to check our car in. Car done when promised. Quick check out and I was on my way. More

by PASODELRAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We aim for stellar communication and timely service. Thanks for letting us know we got it right!

July 11, 2021

What a wonderful experience, joining the VW family! Between the purchasing of my new ID.4 and the service team helping me get everything set up correctly, I could t be happier. I highly recommend this More

by liz.wheeles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Simi, Tim Luong
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Welcome! We are excited to have you. Great choice on the new ID.4 and thank you for letting us know how helpful the team was for your purchase. We look forward to seeing you again!

July 10, 2021

Extremely pleasant, welcoming and friendly staff. James Is amazing and Erin in finance is very thorough. Please check them out whether you are thinking of buying or leasing. More

by PEKAKI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are happy to know that you had a great experience with Erin and James, thank you!

July 10, 2021

Erin and Nanika were amazing! They helped me from beginning to end to get exactly what I needed! As a single woman I felt very comfortable making this big decision having these ladies guide me along More

by M.MARIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We aim to provide a welcoming atmosphere for all of our customers and are delighted to hear that Erin and Nanika helped to provide just such an experience! We appreciate you taking the time to let us know how great they were, Thank you!

July 10, 2021

Gus and Kevin are both excellent to work with. Gus, who sold me my car (and the three previous ones), is really nice and extremely knowledgeable about the product. Kevin in service is also wonderful. What More

by Lucinda
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Lucinda, This is excellent feedback, thank you! We are grateful for your continued support and we'll be sure to pass along your kind words for Gus and Kevin. We look forward to next time!

July 09, 2021

Gus was extremely helpful, friendly, and honest. I feel great about my purchase both in regards to the performance of the car and the price i paid for it. More

by David Aguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi David, Awesome! We are delighted to know that Gus the Bus helped you feel confident in your purchase and made your car buying experience such a positive one. Thanks for the kudos and positive feedback!

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