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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,149 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,149 reviews

February 26, 2020

Very straightforward I saw an advertisement for the car that I wanted. I spoke to Oscar on the phone. We discussed my budget. He talked to the "powers that be" and came More

by Preston530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Cochenour, Oscar Dryden
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thank you for the terrific review!

February 26, 2020

Communication and service was great. The expectations of my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. More

by AJSILVA0714
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly, thank you!

February 26, 2020

This is mostly for Kevin. Kevin has been awesome every time I come in I make sure I see him! I really appreciate everything he has done for my mom and I. He’s very knowledgeable and responsive. Kevin is m More

by ALISA.FRISBY
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the terrific five star review Alisa, I know Kevin will appreciate your kind words!

February 25, 2020

I came in for a warranty repair on my 2018 Atlas. The fuel door would not open. They made a temporary fix. The new parts were ordered and installed quickly and service was great. More

by david
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review David, I'm glad we could get the repairs done quickly!

February 25, 2020

Smooth Marina was a pleasure to work with. From the initial emails to set up the apt all the way through to picking up the vehicle she was a pro!! More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Marina provided you with such excellent service!

February 24, 2020

Danny was awesome. He was super communicative and my car was ready earlier than promised. He explained the process and kept me updated on what was happening. More

by MEGHAN.FEINSTEIN
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review Meghan, we appreciate it!

February 24, 2020

Great experience learning about the cars with Oscar Oscar was very helpful in giving my wife and I separate test drives while also providing ample amounts of information. We were able to see and learn a More

by rmyock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad you were able to learn as much as possible during your visit, I hope you found what you wanted!

February 22, 2020

Marina was excellent. I asked her to show me how my L headlight fell out. She brought a flashlight and opened the hood. With the light, she pointed the permanent parts of the vehicle where the assembly f More

by CCSGRAMA
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Marina provided you with such top-notch service!

February 22, 2020

Quick and easy All I needed was a DSG service and they made it very easy. They also did a multipoint inspection for me, I had my TPS (tire pressure) light on and whe More

by COWBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know where we can improve and those little details are very important!

February 21, 2020

Very difficult to find Saab service with the proper equipment. Team diagnosed the problem and replace computer part. The cost was expensive but no comps since nobody else could do the work. Overall goo More

by GWENSTRING
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Gwen, I'm glad we could help you get your Saab safely back on the road!

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