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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

May 14, 2021

Great service! Marina made sure I had my service done same day and was able to help me any way she could if it took an extra day. So friendly and personable More

by KIMBERLY_CALVILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Thank you for letting us know how helpful and timely Marina was. I'm happy to hear we were able to get everything done on time.

May 13, 2021

Sean was great - overall a good service experience. Their online chat is clunky and not really working. It would be a nice touch if they washed the car, but realize that it's not a luxury car. More

by MAUDP
Recommend Dealer
Yes
Employees Worked With
Sean
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this helpful feedback! Unfortunately, due to water restrictions in our area and our facility type, we are unable to offer car washes at this time. We are happy to hear that Sean provided great service, thank you!

May 13, 2021

I would have given a 5 star rating if they washed my car. I spent over $2,400 and had to rent a car since it was going to be there for over 4 days. It would have been $3,400, but they found warranty work, More

by mnc-vw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We do apologize for the car wash, due to water restrictions in our area and for our type of facility, we are unable to provide car washes for the time being. This could have been better communicated. We are glad to hear that Tim took great care of you! Thank you for your great feedback.

May 12, 2021

Excellent, efficient service - what any customer would want and expect. That's it in a nutshell. But I do object to the 25-word minimum for reviews. More

by ANDY.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! We're happy to know that you are satisfied. (Sorry about the word minimum...)

May 12, 2021

40k maintenance performed. Everything went as planned and everyone acted professionally and courteously. Beyond that I'm only trying to make the 25 word minimum. More

by DAVID@WAYWARDBLUES.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you for letting us know about your smooth service experience.

May 12, 2021

Thank you Sean for your help on Saturday, and squeezing my car in your busy schedule. I appreciate your hospitality and will be back soon for my next service! More

by tanja_zasadni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We were just happy it worked out! Thank you for the call out to Sean, we'll be sure to pass along the kudos!

May 11, 2021

Gus and Jeff were an awesome duo! Thank you so much for helping us get the right car for us. I just love new new Atlas!!! More

by crbelisario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice photo! Congrats on the new Atlas! We're so happy to hear Gus and Jeff took such great care of you, thank you!

May 11, 2021

Great experience from head to toe and from previous experience I know I will have good dealings with the service Crew as well Andreas was very helpful knowledgeable and not pushy at all very very good More

by KMATT206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're glad to know Andres was such a stellar employee and we look forward to helping you with service in the future. Thanks!

May 11, 2021

Excellent Service!! I came in for shocks and struts but a day before I brought the car in my diesel filter light came on. Service called me to let me know my fans were not allowing the temp to cool enough fo More

by TDI JETTA 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Go Tim! We're glad to hear he was able to get your repair covered. Thank you so much for taking the time to let us know!

May 10, 2021

I enjoy working with Dirito Brothers with all my car purchases and maintenance needs. They treat you like family and take great care of you and your car. More

by Scott Alstad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Scott! We are very happy to hear this, your satisfaction is number one. We look forward to next time!

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