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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
December 05, 2020
Wonderful service as always. Dirito Brothers has always been a great dealership to do business with. It has a warm family atmosphere and you really get the feeling that they truly car about the customers n been a great dealership to do business with. It has a warm family atmosphere and you really get the feeling that they truly car about the customers needs. More
by RONALDGWILLIAMS
Verified CustomerEmployees Worked With
Other Employees :
Kyle Ritola
December 04, 2020
Took my Jetta in for an issue that the touch screen was having. Thankfully it was covered in my bumper to bumper insurance. It was overall a good experience. They ordered a replacement part (but forgot to having. Thankfully it was covered in my bumper to bumper insurance. It was overall a good experience. They ordered a replacement part (but forgot to call me). I had to follow up about a month later and scheduled time to bring my car in. Brought my car in, had it fixed but upon leaving noticed an issue with the car play. It was close to the time of closing so all of the technicians had left for the day. I had to bring the car in again. I understand that these things happen and Kevin was great and got me in ASAP to make sure it was fully fixed. Other than the slight inconvenience of having to bring it in three times, I would recommend them. The people are always friendly and the service is great. More
by A
Employees Worked With
December 02, 2020
Tim was cordial and took immediate action on my first issue - he cleared the 12 cell phone numbers set up on the car which had not been cleared before we bought the car a year ago! It's good to be back issue - he cleared the 12 cell phone numbers set up on the car which had not been cleared before we bought the car a year ago! It's good to be back at Dirito Brothers where our two Saabs were so well-maintained. More
by PETER.DUNCAN
Employees Worked With
Tim Luong
December 02, 2020
I have been working with Kevin Hubert for years and he is excellent; easy to work with, honest and diligent. He is also kind and has a sense of humor! excellent; easy to work with, honest and diligent. He is also kind and has a sense of humor! More
by margykane
Employees Worked With
December 02, 2020
Charged separately for wipers which was told was a part of the 70,000 mile tune up. Engine light came on the next time I got in the car and was to.d I had to bring it back to figure out what the problem wa of the 70,000 mile tune up. Engine light came on the next time I got in the car and was to.d I had to bring it back to figure out what the problem was and indicator said I also had a flat tire but did not show which tire was low. More
by MERCERK
Employees Worked With
December 01, 2020
Easy to deal with, no nonsense , efficiency when it comes to customer relations. Gus was awesome, cordial, and did everything to make the experience enjoyable. to customer relations. Gus was awesome, cordial, and did everything to make the experience enjoyable. More
by JISAIAH07
Employees Worked With
November 30, 2020
Been going to Dirito Brothers for service since I bought Been going to Dirito Brothers for service since I bought my GTI over 3 years ago. They've been very good for the most part. This last time, however Been going to Dirito Brothers for service since I bought my GTI over 3 years ago. They've been very good for the most part. This last time, however, I was pretty disappointed with the condition my car was in when it was returned to me. There were multiple spots on the interior that had oil/grease on them. The engine bay had oil/fluids in left splattered in different places. Now I'm pretty meticulous about the way my car looks, but I don't expect them to clean the car, by any means, but I'd expect it to be in the condition I left it to them in. From what I can tell the service they did on the car was done well, as it usually is, but the condition it was left in made me a little concerned with the quality of the services they did on the vehicle. More
by NICK O.
Employees Worked With
Tim Luong
November 29, 2020
Great service. They were able to repair a stripped transmission mount hole. They serviced the transmission, as well, and it now runs and shifts like new. transmission mount hole. They serviced the transmission, as well, and it now runs and shifts like new. More
by MYCOAST
November 29, 2020
Andreas did a good job of working with my trade and what I wanted in a new car. It was my first time leasing and he explained it well I wanted in a new car. It was my first time leasing and he explained it well More
by jbmerriman
Employees Worked With
November 28, 2020
Great customer service and very simple and easy process. From the initial contact to signing (on the very cool electronic table). Online information was on par with on hand inventory. Highly recommend. From the initial contact to signing (on the very cool electronic table). Online information was on par with on hand inventory. Highly recommend. More
by meizikowitz
Employees Worked With
