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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,231 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,231 reviews

November 29, 2019

It was excellent service all around and the shuttle great It was excellent service all around and would come back to buy another Jetta. I give them a five star! Dirito Brothers is excellent place. More

by Inzerillo
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marsha
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the awesome five star review!

November 29, 2019

Another great experience with Nanika! Bought my second car with Nanika. As always, everything went very smoothly, and we were in and out quickly. Highly recommend this dealership. Thank yo More

by JACKIEERNEST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business again Jackie, it's great to hear that Nanika once again provided you with excellent service!

November 27, 2019

quick and easy Service was easy and effortless. Shuttle service was quick and drivers were friendly. It was just basic service and some recall work and it was smoo More

by Brent.Hughes0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review Brent!

November 27, 2019

Efficient and professional, as they always are Couldn't be happier with the service. They get it done ahead of time, every time. Price is right. And their location next to WC BART makes getting in More

by iC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review, we appreciate the feedback!

November 27, 2019

Dirito Bros always exceeds my expectations! I’ve been buying cars from Dirito Bros for the past 15 years and have always had a pleasant experience. All minor issues get resolved quickly. Shout o More

by AJ.GRANVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer that you have been receiving consistently high quality service here, thank you so much for trusting us with your business over the years!

November 27, 2019

Great service, not your typical pushy salesman! Richard braved the pouring rain to show us the car, and gave us a great deal. We even accidentally made him come in on his day off to pick up the car More

by BRIDGETHARKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Richard went above and beyond to provide you with such top notch service, Bridget, and congratulations on your new VW!

November 26, 2019

60000 mile service I brought my car in and Tim was great at explaining what each item listed out on the 60000 mile service ment. He was conscious of the time it would ta More

by megan.frisch93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Tim made sure you were well-informed about the process, thanks Megan!

November 26, 2019

Great Experience - super fast and knowledgeable ...Really appreciated the listening skills of Andres, not trying to pressure or move us in a direction we didn't want to go. More

by KATIEMCCONVILLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Katie, I'm glad Andres provided you with such top notch service!

November 25, 2019

service was excellent Service on the car was excellent and on time. When did you stop washing the cars after a service? My last two vehicles did not get washed. More

by stevedutto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Steve, we appreciate the feedback, and please note we have discontinued the washes due to ongoing drought concerns.

November 25, 2019

Dirito Brothers VW EXCELLENT CUSTOMER SERVICE Great fast personalized service. Car was ready before quoted time. Clean and comfortable waiting area. Great attention to detail to optimize custom More

by MINERVADERVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review Minerva!

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