Dirito Brothers Walnut Creek Volkswagen

Ron Simi This was the second eGolf I leased through Ron Simi. I have been very comfortable dealing with Ron Simi and would not hesitate to contact with him aga This was the second eGolf I leased through Ron Simi. I have been very comfortable dealing with Ron Simi and would not hesitate to contact with him again if I leased or purchased an electric vehicle. Sincerely, Denis Carroll More

Excellent communication and service! Shannon is always great to interact with in regards to explaining the service required as well as future service. I appreciate her thorough correspond Shannon is always great to interact with in regards to explaining the service required as well as future service. I appreciate her thorough correspondence during the process. On this particular repair she actively inquired about the purchase of an extended warranty which I had forgotten about which saved me money! More

Great Experience! Fantastic place to go for my car purchases! Sales process is smooth and straightforward. In and out of the finance department within minutes, as opp Fantastic place to go for my car purchases! Sales process is smooth and straightforward. In and out of the finance department within minutes, as opposed to hours. More

family style how great to actually meet the Diritos behind the name. they really provided family style service. i've bought cars from bmw, mercedes, acura, and toy how great to actually meet the Diritos behind the name. they really provided family style service. i've bought cars from bmw, mercedes, acura, and toyota.. and this is my first VW and first electric car. i will be back. More

Great service! Great experience and customer service at this dealership! My favorite service person from my Audi dealership is also now there (Marina) :) They prices Great experience and customer service at this dealership! My favorite service person from my Audi dealership is also now there (Marina) :) They prices/offers were very competitive and pleasant to work with. Thanks again! More

Excellent service They provided an excellent service on my eGolf, easy to make an appointment prompt at scheduling, service was fast, communication was easy. They texte They provided an excellent service on my eGolf, easy to make an appointment prompt at scheduling, service was fast, communication was easy. They texted me when my car was ready and even drove me home and pick me up to get my car. Pleasant experience! More

Best car buying experience I've ever had I'm in my 70s and been buying cars for a long time. Most of us dread having to deal with a car dealership. The experience with Dirito Brothers was t I'm in my 70s and been buying cars for a long time. Most of us dread having to deal with a car dealership. The experience with Dirito Brothers was totally opposite. My contact via phone and email was Ron Simi. I knew basically the car I was looking for and Ron was very helpful providing information, getting me a price I was satisfied with, and just generally helpful. After selecting a vehicle, I changed my mind after seeing another model at the dealership and Ron made the switch with no problem and at the same price. On the day of purchase (October31) I met Ron in person for the first time, and as before he was most helpful. I told him in advance that I didn't want to go through the typical car buying experience which takes several hours at other dealerships. Everything went smoothly including my meeting with Eddie (sorry, I didn't get his last name) to sign all the paper work. Usually the session with "the finance guy" is a bit of an ordeal, but I actually enjoyed meeting with Eddie. We chatted about losing homes in two different fires, our high schools etc., but the actual paperwork process was very quick and painless. Final price was even a few bucks less that what I was expecting to pay. All in all very impressed. Would absolutely recommend Dirito Brothers. I'm only sorry I live a fair distance away (Sonoma County) so probably will not be bringing the car to you for service. Thanks and best wishes / Mark Hellender More

Warranty repair Had my VW towed to Dirito Brothers on a Sunday for warranty work. Spoke to Kevin in the Service Dept Monday morning, and he responded promptly with a Had my VW towed to Dirito Brothers on a Sunday for warranty work. Spoke to Kevin in the Service Dept Monday morning, and he responded promptly with an explanation of what to expect. Because I was traveling and not available for calls, Kevin arranged to update me via text message and provided a detailed report that afternoon. Car was repaired under warranty and available for pick up at the end of the day. More

Wonderful service! The staff were fast, efficient and friendly, While one group took over checking my headlights for a recall issue, another group helped me get a new b The staff were fast, efficient and friendly, While one group took over checking my headlights for a recall issue, another group helped me get a new battery for my key fob. They explained to me how to make the keyless system work even when I think the battery is completely gone. All of this took place in half the time I thought it would! The staff in the "drive up" area moved cars to help my egress go smoothly. Just wonderful service all around. More

Always a good visit! As in the past, I am very happy to say that my oil change and tire rotation was done efficiently although it took closer to 2 hours this time whereas As in the past, I am very happy to say that my oil change and tire rotation was done efficiently although it took closer to 2 hours this time whereas usually about an hour an a half. I was happy to sit and read and have a coffee. More