Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,929 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,929 reviews
August 07, 2020
40,000 Service plus re-calls Always receive great service. Friendly and professional. The service representative (Kevin) always makes it a pleasure to come in. Easy to get a ride Always receive great service. Friendly and professional. The service representative (Kevin) always makes it a pleasure to come in. Easy to get a ride and the quality of work done is always thorough. Thanks More
by JPWADE
Verified CustomerEmployees Worked With
August 07, 2020
Great Service! Everyone was great to deal with, we had most of the details wrapped up before we arrived at the dealership. Once there the process was very easy. Gu Everyone was great to deal with, we had most of the details wrapped up before we arrived at the dealership. Once there the process was very easy. Gus took a lot of time to show me the features of our new vehicle. Will definitely recommend this dealership and shop here again. More
by wolfe.hilary
Employees Worked With
August 06, 2020
Tim was very kind and took care of my car quickly. He explained what was the service for my car and how long it would take. Easy to go in and go out. explained what was the service for my car and how long it would take. Easy to go in and go out. More
by DLP3H2
Employees Worked With
Tim Luong
August 03, 2020
Clean, friendly, zero fuss dealership. In and out with a new car in less than 3 hours including a test drive, financing, and the keys! new car in less than 3 hours including a test drive, financing, and the keys! More
by ELLAWONG15
Employees Worked With
August 01, 2020
The Sales team was helpful, kind, and I was impressed with the quality level and maintenance of the used cars. They even disinfected and prepared the car for my arrival with the quality level and maintenance of the used cars. They even disinfected and prepared the car for my arrival More
by CAITLINTC17
Employees Worked With
July 31, 2020
I brought my VW CC in for a recall item. Kevin, the service writer took excellent care of me. This dealership takes good care of you after the sale. service writer took excellent care of me. This dealership takes good care of you after the sale. More
by KENHENNINGS5
Employees Worked With
July 31, 2020
Service for Airbag recall The service department's customer support staff is great. The woman who handled my visit--Shannon?--was effective, efficient, and totally pleasant. The service department's customer support staff is great. The woman who handled my visit--Shannon?--was effective, efficient, and totally pleasant. Everything happened as and when promised with the recall work. Thanks for the Uber! More
by GDAMarin
Employees Worked With
July 31, 2020
Just what the doctor ordered Simple, organized, prompt, friendly, thorough and just what I needed. An excellent customer service experience in the middle of a world crisis. Than Simple, organized, prompt, friendly, thorough and just what I needed. An excellent customer service experience in the middle of a world crisis. Thank you sincerely. More
by MICHAELWESLEYWRIGHT
Employees Worked With
Tim Luong
July 30, 2020
A Pleasurable Experience If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're completely satisfied with their service. It's always a pleasurable experience at Dirito Brothers. More
by eric.throne.csr
July 30, 2020
I love Dirito Brothers VW. Everyone is friendly and knowledge. I never have a problem that can’t be solved. I recommend them to everyone knowledge. I never have a problem that can’t be solved. I recommend them to everyone More
by smbonham54
Employees Worked With
Other Employees :
Kyle Ritola, Marc Venturella, Gerard Rose, Tim Luong
