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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

January 10, 2020

Disappointed Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged doo More

by psg190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Luong
Jan 11, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I am sorry to hear that happened to you. Can you email me back to let me know in more detail what happened so I can research the repair order to see if I can help you. marcventurella@dirito.com Thank you

January 10, 2020

Excellent Service. Beyond my expectations. Extra bonus I was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. More

by VBETTS
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that your experience here was pleasant and efficient, thank you!

January 10, 2020

Friendly & efficient This is my "go to" place. It's not exactly convenient -- I live 20 miles away, and there are closer repair/service shops -- but it's worth the drive. More

by Adopted Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear that your trip here is always worth your while, thanks so much for the five star review!

January 10, 2020

Personaized and Caring Didn't think I could get better service than Kevin, who's always been great. Shannon is amazing; best customer service ever. I feel like I can really More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Mark, thank you for trusting us with your business!

January 09, 2020

We have bought multiple cars through the years from the Doritos. The experience is always the same-exceptional! For a kidd glove experience and an exceptional deal make sure you see Ron Simi. In service be More

by schonfam
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Mark and Renita, we appreciate you trusting us with your business over the years!

January 09, 2020

Shout out to Gus at Doritos Brothers! I was in the market for a new VW and already owned 2 VWs before. Walked in and I was charmed by the professionalism and friendliness this dealership offers. Gus(Augusto More

by MARIA.PETRESCU80
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this thoughtful review about your experience here at Dirito Brothers Volkswagen!

January 09, 2020

Service Representative was honest, courteous and professional. The repair process was explained in detail. Repairs were made and my vehicle was delivered on time. I will be definitely return as a r More

by DANIEL.ORDONIO
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business Daniel!

January 08, 2020

purchasing new car Everyone was great. sales very friendly offered me a car that fit my budget. I highly recommend this dealer to friends and family. I will always come More

by DMUYA98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord, RICHARD MAXWELL
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words and recommendation, we really appreciate the feedback!

January 08, 2020

Quick and knowledgeable I took my 2012 Jetta in to get a microswitch replaced as part of a recall. Danny and team were really fast and did a great job. Thanks! More

by INDUMANIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your recall service went quickly and smoothly, thank you!

January 08, 2020

Very nice people working to make my experience a very good one. Keep up the good work!I recommend Dirito brothers highly thank you Mike More

by MICHAELOLFF
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Michael, we appreciate your business and recommendation!

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