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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

January 27, 2020

Excellent Service Everything went well-our service advisor, Danny, was excellent, our car was finished early, all went well. I only wish they would wash the car, but a More

by bradkearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know how we can improve for our customers.

January 27, 2020

Very easy service experience Very professional throughout the service process. People were polite and knowledgeable and made you as comfortable as possible. I needed the service More

by RUBYTWOSHOES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service visit was efficient and pleasant, thank you so much!

January 27, 2020

Excellent customer service from Ron Simi. The experience was so easy and everything was taken care of efficiently. These guys know their business. Will be back to Dirito Bros again. More

by MLAFFAN
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the review, it's great to hear you had a top-notch experience here!

January 27, 2020

Great service! Tim was very helpful from start to finish! Explained everything very well. I was even able to communicate by text which was helpful. More

by PACHNBERN
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, we strive to provide efficient communications at our customers' preference!

January 27, 2020

No because 1. I am taking the car back for the same No because 1. I am taking the car back for the same issue 3 days after picking it up and 1000 dollars later 2. Told me it would take 2 days so they More

by KIVI08
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
January 27, 2020

Prompt, excellent communication, courteous, efficient. All the things you Could want in a service related visit. Had a great experience and I would highly recommend! More

by angiesalvador
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review Angie!

January 26, 2020

Ron Simi provided the best car buying experience that I have ever had! He was helpful in finding the right car, answered all of our questions, and was it exceptionally polite. More

by SCOTT_JACOBSEN
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Ron provided you with such excellent service!

January 26, 2020

Thank you! This is my new home for car repairs. I enjoyed my service at Walnut Creek. I have a clear idea about my car health. More

by kinshelby29
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us the chance to earn your business!

January 25, 2020

Danny was super nice and helpful as was all of the staff I encountered. I was always kept informed of progress of service. I was provided with prompt and courteous transportation too! Always very nice. More

by SNOOGITA1
Recommend Dealer
Yes
Employees Worked With
Saul Canela, Danny Keen
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words, I know Danny and the team will really appreciate it!

January 25, 2020

Great service advisor thanks so much she helped me out and was fast she got me in and out she is so awesome thanks again will come back More

by RMESSIAH415
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service visit was speedy and efficient, thank you!

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