
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service I just returned for my 30K service, which was rather last minute, but with the great on-line booking tool, it was a snap. Great service with my servic I just returned for my 30K service, which was rather last minute, but with the great on-line booking tool, it was a snap. Great service with my service rep, Maria! Car was done on-time. She also had good recommendations. I was actually just shy of 30K on my 2014 Jetta (which I bought from Doritio Bros), and needed oil change - oil light came on. With her recommendation, we just did the 30K, to save trip and money. Love Dorito Bros. I stop by to see Ron Simi to say hi. He sold me my Jetta, and he was great to work with two years ago. As I"ve written before on your surveys and on Yelp, you are the only dealer that I've taken my car to for all service. Your whole team ROCKS!! More
First car maintenance check up Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communica Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communication. My appointment also finished earlier than expected. Thank you! More
Warranty Repair Took my Golf Sportwagen to Dirito Brothers Walnut Creek for warranty water pump replacement. They handled the job nicely. Everything was good. Fu Took my Golf Sportwagen to Dirito Brothers Walnut Creek for warranty water pump replacement. They handled the job nicely. Everything was good. Further, I can't say enough about the wonderful job that Marina Felix did in keeping me apprised of the status of things, friendly and efficient handling of my repair and just the overall representation of Dirito Brothers Volkswagen. She is outstanding. More
Excellent Service I love bring my vehicle to Dirito Brothers. The service is always excellent. I definitely appreciate all the information provided and the quick turn, I love bring my vehicle to Dirito Brothers. The service is always excellent. I definitely appreciate all the information provided and the quick turn, even when I do not schedule an appointment. More
Knowledgeable and Friendly Service Gus the Bus Davila was an outstanding Sales representative. He was knowledgeable and friendly without being too pushy. I enjoyed the purchase experien Gus the Bus Davila was an outstanding Sales representative. He was knowledgeable and friendly without being too pushy. I enjoyed the purchase experience at Dirito Bros. More
Great experience and super good deal Derik was very friendly and helped us throughout all the sales process. Very careful and friendly staff. We went for a used car and the condition of Derik was very friendly and helped us throughout all the sales process. Very careful and friendly staff. We went for a used car and the condition of it was sparking clean, all documentation was in order with all original bills. I strongly recommend this dealership. More
Friendly Professionals This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible for ensuring that my recall service was completed. Marina was wonderful. She explained what would be done, and also asked about other needs, or requests I might have. I also like the fact that Dirito Brothers values clients' time. This is exemplified in their policy of minimal waiting time between drop-off and providing transportation to your place of work (within specific limits). If their shuttle is out for more than 35 minutes, Dirito provides alternative transportation for clients. I have never experienced this at another dealership. I don't recall the names of the other employees with whom I interacted, but I do know that this is the best VW dealership I've had in years. I'll definitely be back. More
Great and friendly service. Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She is friendly and knowledgeable. More
Great customer service Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service g Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service great atmosphereAll-around great place to be able to purchase a vehicle with great great customer service More
Amazing Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I fee Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I feel 100% comfortable and would come back 10/10 times. More