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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
December 08, 2019
Great customer service Everyone was great! They definitely made me feel at home. Thank you to Mr. Sterling for making my purchase happen. Also Thank You to Gus for an amazin Everyone was great! They definitely made me feel at home. Thank you to Mr. Sterling for making my purchase happen. Also Thank You to Gus for an amazing experience and wonderful customer service. More
by f.j.padilla01
December 07, 2019
1st Service on our new Atlas Danny in the service department was wonderful from the first contact on the phone. You could tell that customer service was extremely important to him Danny in the service department was wonderful from the first contact on the phone. You could tell that customer service was extremely important to him. He was able to make the appointment at a time the worked best for me. when I arrived at the dealership he was quick to help me and was able to get my car in and out quicker than the expected time. This dealership is absolutely wonderful and always has been. More
by RONALDGWILLIAMS
Verified CustomerEmployees Worked With
Danny Keen
December 07, 2019
Good Service Brought my car in for a recall service. Staff was polite and accommodating. They drove me home and called me when my car was ready. No hassles. Brought my car in for a recall service. Staff was polite and accommodating. They drove me home and called me when my car was ready. No hassles. More
by spacker
Employees Worked With
December 07, 2019
Constant Quality Every employee involved in your experience at Dirito Brothers is professional, courteous, interested and knowledgeable with regard to your needs. Tha Every employee involved in your experience at Dirito Brothers is professional, courteous, interested and knowledgeable with regard to your needs. That is why we keep buying VW's from them, 3 Beatles and 2 Jettas in 20 years. Kevin has been our service representative for as long as I can remember, and is five star exceptional. More
by INDUBIOUS.BATTLE
Employees Worked With
December 06, 2019
Effortless I called to confirm service appt (I scheduled online) one day prior to drop off date. It wasn’t found in the system. My call was transferred to Marina I called to confirm service appt (I scheduled online) one day prior to drop off date. It wasn’t found in the system. My call was transferred to Marina. She apologized for any inconvenience, said not too worry, and would still be able to come in. Next day she took my info and gave me estimate time of completion, etc. So quick and efficient. More
by Dorzcritique
Employees Worked With
Other Employees :
Morning and evening shuttle van drivers (can’t remember their names). Soo professional and personable.
December 06, 2019
Simple The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is cl The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is clean and comfortable. More
by DBAtlas
December 06, 2019
they were very friendly and professional but I brought my ca They were able to get me in for service after a 1-day wait. They were very professional and friendly on my arrival. They brought me home with their dr They were able to get me in for service after a 1-day wait. They were very professional and friendly on my arrival. They brought me home with their driver I was able to get some things done. They picked me up about three and a half hours later, and brought me back in to pick up my car.. No surprises, very happy. More
by ASHOOGATA
Employees Worked With
Danny Keen
December 06, 2019
Quick Attentive and Friendly Shannon Sousa is a wonderful Service Advisor. Exceeded expectations for an infrequent customer. Like old friends she listened and advised and support Shannon Sousa is a wonderful Service Advisor. Exceeded expectations for an infrequent customer. Like old friends she listened and advised and supported my needs. Stellar Service! More
by JPVILLA555
Employees Worked With
December 05, 2019
Great customer service Like always a great experience. Outstanding customer service and friendly approach by all the staff The dealership is always impeccable and I love t Like always a great experience. Outstanding customer service and friendly approach by all the staff The dealership is always impeccable and I love the coffe machine in tha waiting room More
by ottobeinpictures
Employees Worked With
Tim Luong
December 05, 2019
Amazing Customer Service Always smiling faces, helpful people and outstanding customer service at Dirito Brothers Walnut Creek Volkswagen. They are always there to help and ne Always smiling faces, helpful people and outstanding customer service at Dirito Brothers Walnut Creek Volkswagen. They are always there to help and never over charging for anything. Thank you ! More
by ESTARMOTORS
Employees Worked With
