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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
November 16, 2019
2019 Jetta pruchase Great service. Fast and efficient. I have purchased four cars from this dealership thus far and will be back as a client in the near future. Great service. Fast and efficient. I have purchased four cars from this dealership thus far and will be back as a client in the near future. More
by ANTON
Verified CustomerEmployees Worked With
Derik Buchtel
November 15, 2019
Marina - excellent customer service Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on w Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on what my car needed and she was prompt, time-efficient and honest in everything. More
by GIANNALUCHINI8
Employees Worked With
November 14, 2019
Great service team Recently I had my 50000 mile have serviced at Dorito's Walnut Creek Volkswagen. Shannon Sousa was the service consultant I dealt with. She was quick, Recently I had my 50000 mile have serviced at Dorito's Walnut Creek Volkswagen. Shannon Sousa was the service consultant I dealt with. She was quick, honest, friendly and professional. I am happy to recommend her and definitely will be back for next great service from all Dorito's services team. More
by vinogi
Employees Worked With
November 14, 2019
Service and sales Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car More
by ESCALONAARNEL
November 14, 2019
Amazing service They were fast friendly and very helpful. Tim was an excellent service manager for me. I would highly recommend Volkswagen for any future customers th They were fast friendly and very helpful. Tim was an excellent service manager for me. I would highly recommend Volkswagen for any future customers thanks. More
by jasoncrua
Employees Worked With
Tim Luong
November 14, 2019
great except for one small thing Marina was great in making and facilitating the appointment. The only thing was that the car was not charged as I had asked--It is never pleasant to Marina was great in making and facilitating the appointment. The only thing was that the car was not charged as I had asked--It is never pleasant to be driving and worrying about how many more miles the car can go when I'm driving far. More
by TFU250
Employees Worked With
Marina
November 14, 2019
Easy and Professional Saul was excellent to work with, extremely knowledgable and professional and a breeze. We appreciated the whole process and we were very happy to hav Saul was excellent to work with, extremely knowledgable and professional and a breeze. We appreciated the whole process and we were very happy to have our preferred car in stock (and be able to drive off the lot!). More
by Brad
Employees Worked With
Saul Canela
November 13, 2019
Exceptional service I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always. I always get great service at Diritos. I brought my 2017 VW Golf GTI in for its 30,000 mile service. Service was outstanding as always. More
by SHARLENE.ERWIN
Employees Worked With
Danny Keen
November 13, 2019
Very friendly Each member of the staff was very friendly and accommodating. They diagnosed the problem with my car. Unfortunately, the necessary part is not current Each member of the staff was very friendly and accommodating. They diagnosed the problem with my car. Unfortunately, the necessary part is not currently available, so the issue remains unresolved. More
by AEHEANEY
Employees Worked With
November 13, 2019
Shannon MVP i came after a poopshow that is serramonte volkswagen (dont go there). this advisor was mindful and caring. got the job done in 2/3 the quoted time. p i came after a poopshow that is serramonte volkswagen (dont go there). this advisor was mindful and caring. got the job done in 2/3 the quoted time. patience is hard to find in service advisors. most want you out of their face but Shannon legit took her time to hear the issues and suggest fixes. you dont find that anymore. well worth the wait and drive. go to walnut creek and ask for Shannon More
by LUCYLAU
Employees Worked With
