Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,886 reviews
November 24, 2019
Purely pleasant visit It was not only an excellent service but also a pleasant experience, even though it was for an unexpected recall. I will definitely visit this dealers It was not only an excellent service but also a pleasant experience, even though it was for an unexpected recall. I will definitely visit this dealership again. More
by mcowisback
Verified CustomerEmployees Worked With
Daniel
November 24, 2019
Excellent Service My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car More
by elliott_hull
Employees Worked With
November 24, 2019
Easy new car purchase Working with Gerard our salesman was wonderful. He was very helpful and patient about us making our decision without adding unneeded sales pressure. Working with Gerard our salesman was wonderful. He was very helpful and patient about us making our decision without adding unneeded sales pressure. Nice car buying experience. More
by CAROLYN.SAPUTO
Employees Worked With
Gerard Rose, Nanika Orgil
November 23, 2019
Excellent customer service and expertise for my Tiguan I recently serviced my Volkswagen Tiguan with Dirito brothers at Walnut Creek. Prompt and excellent service was offered. In particular I really apprec I recently serviced my Volkswagen Tiguan with Dirito brothers at Walnut Creek. Prompt and excellent service was offered. In particular I really appreciate John and Kevin for all their timely help. More
by ravirajashree
Employees Worked With
November 23, 2019
Nanika is great! This is my second purchase from Nanika in the last 4 years and she’s just as great as I remember. Very informative. She had all the information on pri This is my second purchase from Nanika in the last 4 years and she’s just as great as I remember. Very informative. She had all the information on pricing for the cars I was interested in ready before I even came to the dealership. I would recommend her to anyone! More
by VDEMARTINIV
Employees Worked With
Nanika Orgil
November 22, 2019
Service Danny provided excellent service. I received an accurate and was quickly diagnosed, then they did a great job and I am happy to have my VW back Danny provided excellent service. I received an accurate and was quickly diagnosed, then they did a great job and I am happy to have my VW back More
by THOMASMORGANFRENZA
Employees Worked With
Lesley The shuttle driver. Great driver and conversation.., Danny Keen
November 22, 2019
Excellent Experience We were treated with outstanding customer service, very courteous and helpful. We will continue to go back and recommend them. Thank you The Diam We were treated with outstanding customer service, very courteous and helpful. We will continue to go back and recommend them. Thank you The Diamond Family More
by dnndiamond
November 22, 2019
My Review Staff was helpful and helped me with what I needed done very quickly. The service was quick and satisfactory. I would recommend getting service here i Staff was helpful and helped me with what I needed done very quickly. The service was quick and satisfactory. I would recommend getting service here in the future. More
by John008003
Employees Worked With
Tim Luong
November 22, 2019
Fantastic?Excellent Experience The staff, more specifically Nanika, Shannon and Danny were super super great. It is not surprising since Sterling is the Manager. His work ethics re The staff, more specifically Nanika, Shannon and Danny were super super great. It is not surprising since Sterling is the Manager. His work ethics reflects strongly in the way this facility works and how customers are treated. Nanika is the best sales rep that we've had the pleasure to work with. This is our second experience with her. She is extremely knowledgeable and genuine. She is truthful in all aspects of sales which is extremely refreshing. Shannon displayed outstanding professionalism in customer service, she was quick and efficient. Danny was efficient and made me completely at easy to hand over my car to him. I would recommend this facility to everyone based solely on our experience with Nanika, Shannon and Danny!! More
by pfourniotis
November 21, 2019
Professional, quick service Whole experience was positive. Service rep Kevin is very personable and helpful. Lesley the shuttle driver was wonderful. Overall professional, court Whole experience was positive. Service rep Kevin is very personable and helpful. Lesley the shuttle driver was wonderful. Overall professional, courteous, and efficient service. Would highly recommend. More
by VW Driver
