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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,884 reviews

November 11, 2019

Lease 2019 Atlas SE R Line Saul was professional and respectful. He was kind and knowledgeable. He was responsive to our inquiries, and patient and proactive. He met graciously More

by EBEAVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Saul provided you with such outstanding service!

November 11, 2019

Great service, efficient and straightforward We had an excellent experience with leasing a new car here. We found the car we wanted online, then got in touch with Ron Simi to make an appointment More

by mara1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Mara, it's so great to hear you had such a wonderful experience here!

November 10, 2019

Efficient transaction, great price, great experience. We found our salesperson to be efficient, knowledgeable and transparent. She gave us a great price and was very helpful through the process. We were More

by JON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this review about your experience here, and congratulations on your new VW!

November 09, 2019

E Golf Jim cord made the process easy and valued our time and opinions and helped guide us to the car that best suited our needs for our lifestyle More

by LLOYD_JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your eGolf and thank you for the great review!

November 09, 2019

Excellent customer service! We're repeat customers! They work with customers to get you the right car and are attuned and professional to our customer experience. We enjoyed working with them and will b More

by CHRANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's always nice to hear from repeat customers that they are consistently receiving top-notch service here, thank you!

November 09, 2019

A+ for Dirito Brothers VW Service Always the best service and outcome when we bring our cars to Dirito Brothers VW. Ownership, management, service dept and staff all play a part in our More

by scotthillhomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer Scott, we really appreciate your business!

November 09, 2019

brians car recall notice because they go the extra mile .seeing how you ? asking if anuthing else needs to be looked at for the car and then letting you now app how long it wi More

by PUPPEELUV2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin hubert
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the thoughtful review!

November 09, 2019

Excellent service and friendly customer service. Excellent service and friendly and helpful customer service. However, I would appreciate not having to write out an review next time. Thank you Susa More

by S_CANNATELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Susan!

November 08, 2019

Repair When I put the car in their service department for inspection and repairing, they actively contact me and tell me the relevant progress, efficient wo More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your service visit Frank, we appreciate the input.

November 08, 2019

Fair Enough I was treated fair by the Saab lady Shannon Sousa. She worked on my 2011 Saab 9-5 with a great patience and accuracy. Thank you Shannon! More

by GK1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar at Parts Dept.
Nov 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and for letting us know Shannon provided you with excellent service!

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