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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
October 17, 2019
Car purchase Derik was extremely helpful when it came time to purchase a vehicle. We had test drove a car in February and when I was ready to purchase in October, Derik was extremely helpful when it came time to purchase a vehicle. We had test drove a car in February and when I was ready to purchase in October, he was there to answer any questions . The entire process took just a few hours . More
by Scorpion5
Verified CustomerEmployees Worked With
Derik Buchtel
October 16, 2019
Kindness During Stressful Time Excellent customer service during a stressful time having a recurrent issue with my older Passat. Your representative was professional and responsiv Excellent customer service during a stressful time having a recurrent issue with my older Passat. Your representative was professional and responsive. I so appreciated her extra efforts trying to determine the reason for my brake failure again within such a short time. I was kept informed and really appreciated her help not only with the technical end, but also my budget. Employees like Marina are a wonderful representation of your business and one of the reasons I will continue to return. Absolutely will consider another VW when I am ready and Dirito my first stop. Thank you Mrs. Debra Pitchford More
by DPEARTHMOM
Employees Worked With
October 16, 2019
Service Quick and easy service. no issues at all. Everything explained up front. No surprises. Oil change and tire rotation seemed a little high in price Quick and easy service. no issues at all. Everything explained up front. No surprises. Oil change and tire rotation seemed a little high in price. No other issues noted More
by caymus97
Employees Worked With
Tim Luong
October 15, 2019
60,000 mile service Everything was fine. I would only add that I was offered Lyft as a shuttle service, but I declined and Bill drove the shuttle van and gave me rides ho Everything was fine. I would only add that I was offered Lyft as a shuttle service, but I declined and Bill drove the shuttle van and gave me rides home and back. Many women including myself won’t get into a Lyft or Uber alone (because common sense). I know the service costs there are higher than other places I can choose, but I choose Dirito in part because of the shuttle service. If that goes away, it will affect my choice of service provider. More
by Concord customer
Employees Worked With
Bill (drove the shuttle), Danny Keen
October 15, 2019
Dirito Brothers VW always provides terrific service for me Kevin always explains what is needed, what is not needed and provides me with a timely update should anything unexpected arise. He always provides me Kevin always explains what is needed, what is not needed and provides me with a timely update should anything unexpected arise. He always provides me with an explanation of the status of my car and what would be needed for the next service. He is a great asset to your dealership. More
by neal_siler
Employees Worked With
October 14, 2019
Friendly and prompt service Marina had us in and out quickly and efficiently. She was super friendly and very authentic. Everyone we worked with was pleasant and customer service Marina had us in and out quickly and efficiently. She was super friendly and very authentic. Everyone we worked with was pleasant and customer service oriented. More
by CHAYS4
Employees Worked With
October 14, 2019
Great service! Great service and energetic, friendly staff! They go above and beyond to provide everything you need. Well appointed dealership as well so comfortable Great service and energetic, friendly staff! They go above and beyond to provide everything you need. Well appointed dealership as well so comfortable during exchange. Have never really experienced such a dealership/service like this before. More
by MARYCANALES
Employees Worked With
Jim Cord
October 14, 2019
Great annual service So nice to experience professionalism at it finest! From the moment we booked our appointment to the time we got the call that all is good and ready So nice to experience professionalism at it finest! From the moment we booked our appointment to the time we got the call that all is good and ready to pick-up it was a delight to see. More
by COACHWINFORD
Employees Worked With
Tim Luong
October 14, 2019
Amazing second experience This is the second car I have bought from Gus at Dirito Brothers. I can honestly say I would never buy a car anywhere else again. Gus made the entire This is the second car I have bought from Gus at Dirito Brothers. I can honestly say I would never buy a car anywhere else again. Gus made the entire experience painless and easy. He worked with my budget and was super sincere about the stressful process of buying a vehicle. All around 5 stars hands down for Gus and Dirito Brothers dealership. Highly recommend!!! More
by Nicole B.
Employees Worked With
October 13, 2019
All went well! Danny was very easy to work with and helpful. hmmm..., well, I found an OK drink, hot chocolate, in the waiting room ( didn’t like the coffee before) Danny was very easy to work with and helpful. hmmm..., well, I found an OK drink, hot chocolate, in the waiting room ( didn’t like the coffee before). that enough😄? More
by PNJADAMS
Employees Worked With
Danny Keen
