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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

September 14, 2019

Excellent Service is wonderful and the people there are always friendly and helpful! I’ve always been happy with all the service and they treat their customer More

by ELKARTO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that you have consistently been receiving great service here, we appreciate the review!

September 14, 2019

they very professional and knowledgeable they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing More

by HUNTLINDA53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tashi Tenzin
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! We work hard to communicate all the details to our customers so that they are comfortable with their purchase!

September 14, 2019

Good service I well recommended to others and the person was The service was great and The delivery person was great and friendly and professional I would recommend your company to everyone I know that they can More

by DARYEN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Daryen, I'm glad to hear we provided you with efficient and pleasant service!

September 13, 2019

Helpful and Happy The sale was a quick hassle-free transaction. Gerard did us a good deal and was a pleaseure to work with. The finance dept was a challenge as it alway More

by HUGH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank for the five star review Hugh, and for the input about the finance department, it's good for us to know where we can improve.

September 13, 2019

Friendly and Professional Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper els More

by DARREN19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that you are consistently receiving top-notch service here Darren, and that it's worth it!

September 12, 2019

Great job Friendly service and always able to answer any questions. Marina was great very friendly and answered all questions and even upon picking car up she w More

by mcarthur85027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina
Sep 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us now that Marina provided you with such top-notch service!

September 12, 2019

Always Pleasure Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and h More

by ESTARMOTORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business, we appreciate it!

September 12, 2019

Battery replacement My car had been starting slowly, and ultimately the battery was near the end of its life, and luckily I was able to make it to this service center. th More

by HARRISONOKEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marina
Sep 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, we appreciate the feedback!

September 12, 2019

The black car saga Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much neede More

by GENABOBINA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marsha , Kyle Ritola, Tim Luong
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm so glad to hear we could help you get your car back up and running smoothly Gena, thank you for the kind review!

September 12, 2019

Trusting the dealer It was my daughter's Beetle that had an electrical short. They were very thorough and found the problem. Kevin took the time to explain to her the iss More

by DORAN_FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department
Sep 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for trusting us with your daughter's vehicle, we appreciate the five star review!

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