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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

October 02, 2019

Very professional I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and rea More

by ESTARMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business, and for the terrific review!

October 02, 2019

Service agent was very nice with great followup Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on More

by VREED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate it!

October 02, 2019

Water Leak! Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantasti More

by frhoward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to our Kevin and the team were able to figure out and fix the problem, thank you for the review!

October 02, 2019

Perfect Exact color combination, I saw it and knew it would be in my garage that evening. And, it was. It is the most comfortable car I’ve ever owned. I love More

by LEEGOLITHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter De ?
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know you found the exact car you were looking for here, we appreciate your business!

October 02, 2019

Excellent Customer Service Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice wait More

by Tito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words Tito, we appreciate your sharing your experiences here.

October 02, 2019

Awesome VW dealer First time VW owner and found the car I wanted at Dirito brothers. Great selection and excellent customer service. I have a VW dealer less than 3 mile More

by Atlas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Weible, Jacque Vigil, Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your first VW, I'm glad we could make your experience a great one!

October 02, 2019

Best Service Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. More

by ELCHINMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil, Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your visit here, we appreciate the review!

October 02, 2019

Good but takes long I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. More

by ROBERTCHAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Robert, we do our best to be efficient and thorough and sometimes it takes a bit longer. Thank you for your patience!

September 20, 2019

Car lease Great guys very friendly and very professional I felt like I know them from long time. What was really important for me to know all the options they More

by KHOJASIDDIQI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the kind review, it's great to hear you felt so comfortable here!

September 20, 2019

Friendly and professional service I like the professional, yet friendly and speedy service I received. Marina was excellent and got the service done in 3 hours or less, as promised. More

by SUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review, we appreciate the feedback!

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