Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,879 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,879 reviews
August 28, 2019
Great service The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. The service employees I worked with were very friendly and helpful. However, there are a lot of places you could go to get cheaper tires. More
by GIMOM08
Verified Customer
August 27, 2019
Excellent Service Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. Checked one concern I had plus performed routine (1 year) service. Done promptly, and after one day, all appears to have been done properly. I recommend Dirito service dept. More
by RAYBARRAZA
Employees Worked With
Tim Luong
August 27, 2019
How a car dealership should be I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as I've bought many cars over the years and normally I dread it. I once bought a car in Steven Creek San Jose, they assured me that the car was ready, as soon as I signed they told me the car wouldn't be ready for a week. That's my normal experience with car dealership. So I was expecting much the same. However we were met by Jim the salesman, who was informative but not pushy. We did a couple test drives, no pressure. Jim had to leave to look after another appointment, but passed us along to Gus to help us. Again Gus was enthusiastic, knowledgeable and again not pushy. In the end rather than a used certified we bought a new car based on cost, warranty, and selection. We then moved on to finance, who again were nice, efficient and quick (unlike previous buying experiences.) It was a breath of fresh air work with Jim, Gus and finance, just how a car dealership should be. Happy to recommend. More
by Carguy
August 26, 2019
Good experience Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. Tim did a fine job dealing with the warranty/insurers. The repair took a long time but that was not his fault. The price was more than fair. More
by JANICEKOSEL
Employees Worked With
Tim Luong
August 26, 2019
Great car buying experience I had a great car buying experience through Gus. He worked with my budget and understood my needs. Gus also extended his great customer service skills I had a great car buying experience through Gus. He worked with my budget and understood my needs. Gus also extended his great customer service skills to my daughter and we will no doubt be back to purchase her car in the near future. More
by DarkDragonFly
Employees Worked With
August 26, 2019
Fantastic Customer Service The entire team at Dirito Brothers in Walnut Creek have fantastic customer service skills and are very prompt in their response times. They know your The entire team at Dirito Brothers in Walnut Creek have fantastic customer service skills and are very prompt in their response times. They know your time is valuable and are very efficient. More
by ASHLEYMBRUSH
August 24, 2019
Great service and a great deal. Derek was great before during and after the sale, highly recommended to work with him. Hope to like the car and to enjoy using it for the next 3 year Derek was great before during and after the sale, highly recommended to work with him. Hope to like the car and to enjoy using it for the next 3 years. More
by Y.L
Employees Worked With
Derik Buchtel
August 23, 2019
thorough, efficient and friendly Great experience at Walnut Creek VW. A very efficient and painless process. Shannon Sousa was accommodating and knowledgeable. My car was serviced Great experience at Walnut Creek VW. A very efficient and painless process. Shannon Sousa was accommodating and knowledgeable. My car was serviced in a timely fashion, it was available for pick up just after lunch. More
by ACHILXES
August 23, 2019
GREAT SERVICE AND FAST I CALLED AND GOT IN SAME DAY FOR WARRANTY REPAIRS AND BACK NEXT DAY , COMPLETELY SATISFIED WITH SERVICE DEPT. WILL RETURN IN FUTURE WITH ANOTHER V I CALLED AND GOT IN SAME DAY FOR WARRANTY REPAIRS AND BACK NEXT DAY , COMPLETELY SATISFIED WITH SERVICE DEPT. WILL RETURN IN FUTURE WITH ANOTHER VW. More
by ICALLAIS
Employees Worked With
Tim Luong
August 22, 2019
20k Service Made an appointment for a 20k service. When i arrived, i was immediately greeted, checked in, and introduced to my service provider Kevin. Kevin expla Made an appointment for a 20k service. When i arrived, i was immediately greeted, checked in, and introduced to my service provider Kevin. Kevin explained everything that was to be done. He was quick, thorough, and polite. He made sure all my questions were answered and got me a ride home. As soon as my vehicle was ready, he let me know and had my car waiting when i arrived. More
by marquardt.michael
Employees Worked With
