Dirito Brothers Walnut Creek Volkswagen

Friendly and easy I was shopping to lease an egolf, emailing a handful of dealers. Dirito responded with a great quote right off the bat. Also didn’t get hassled or pre I was shopping to lease an egolf, emailing a handful of dealers. Dirito responded with a great quote right off the bat. Also didn’t get hassled or pressured while I shopped around. Richard maxwell was so friendly and easy to work with, no sales pressure and upfront and honest. I will def recommend to any friends interested in vw. More

Plan on waiting extended periods for easy/quick services Overall the service department coordinator staff are super friendly and helpful. However, the time it takes to get a simple scheduled service done is Overall the service department coordinator staff are super friendly and helpful. However, the time it takes to get a simple scheduled service done is unbearable, and you are given times that are unreasonable and they are calling the service techs trying to find out what is taking so long. Basically, if you are getting any service done on your car, DO NOT wait there. Simple, scheduled(with an appointment) oil changes can take over 3 hours. Several of the other customers in the waiting room were complaining about the exact same thing, saying they would go elsewhere next time. More

Excellent Service was quick, professional and friendly. I told Shannon that I was going to watch a movie so she offered to text me when my car was ready instead Service was quick, professional and friendly. I told Shannon that I was going to watch a movie so she offered to text me when my car was ready instead of calling. It was very professional and understanding of my situation. She also quoted that it would take 5 hours and it took less than that - very happy about that as well More

Always Pleasure Any time I go to Dirito Brothers Walnut Creek Volkswagen I leave with my problems solved and everyone is super friendly. They are honest, direct and a Any time I go to Dirito Brothers Walnut Creek Volkswagen I leave with my problems solved and everyone is super friendly. They are honest, direct and always helpful! More

Quick and Friendly Service I needed a new tire. I brought my old tire into the shop hoping they could swap them out. Unfortunately, my tire was not in stock. Shannon was great! I needed a new tire. I brought my old tire into the shop hoping they could swap them out. Unfortunately, my tire was not in stock. Shannon was great! She got a new tire ordered and delivered before 5 pm, so I was able to pick it up after work and get back on the road. THANK YOU! More

Everything I expected and more! Awesome service! Delivered on what i asked for. Didn’t feel pressured to be upsold. Specifically, Tim Leong was really easy to work with and updated m Awesome service! Delivered on what i asked for. Didn’t feel pressured to be upsold. Specifically, Tim Leong was really easy to work with and updated me when my car was ready on time. Thanks Tim! More

Great service dept Everyone is so friendly and helpful. Thank you for such a good experience I always feel they do whats best for my car. I come a long way and pass a Everyone is so friendly and helpful. Thank you for such a good experience I always feel they do whats best for my car. I come a long way and pass a few VW’s to come here because i trust them More

Best car buying experience ever! Saul was so helpful, and was able to get me everything I was looking for in my new Atlas. We did some legwork together before I came into the dealersh Saul was so helpful, and was able to get me everything I was looking for in my new Atlas. We did some legwork together before I came into the dealership, because I was short on time, and he had me in my new car, with the old one traded in, in less than 2 hours! I would happily work with him again. More

Great experience at Volkswagen I had a great visit at Walnut Creek Volkswagen. They were very honest with their pricing and did not try to give me the run around with negotiating. O I had a great visit at Walnut Creek Volkswagen. They were very honest with their pricing and did not try to give me the run around with negotiating. Our salesperson Jim was amazing and made my wife and I feel at home. More

Courteous, Friendly and Trustworthy I have been bringing my VW Beetle here for it’s service for 6 years and have always been completely satisfied with the quality of the work done. I have been bringing my VW Beetle here for it’s service for 6 years and have always been completely satisfied with the quality of the work done. All of the service staff have been extremely courteous and helpful each time as well. The waiting area is quite nice and has ample seating for multiple people. A shuttle is provided though I have not personally used the service. Their location has easy access and is in walking distance to downtown Walnut Creek. The cost for maintenance service can sometimes get a little pricey depending on what the mileage service needed requirements are but I have not compared prices with other places to determine if they are in line with all other service centers in this respect. More