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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,161 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,161 reviews

October 10, 2018

Friendly, professional, and painless process Gus made my car buying process fun and painless! From the test drive to the moment I drive my TDI off the lot he was professional, understanding of my More

by Janglius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to let us know about your experiences here, we appreciate your business.

October 09, 2018

Simply Outstanding I have purchased many cars over my lifetime from Mercedes, Lexus, Porsche and BMW, and quite frankly buying this VW for my son was the most profession More

by gary69
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik Buchtel
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for this great review and for the recommendation Gary!

October 09, 2018

great dealership - would definitely go back Loved working with Andreas and the team. Great experience, no sleezeballs and we are really happy with our car. It was nice to have the Costco pricing More

by DGANNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this review to let us know that your experience here was so positive!

October 08, 2018

Always an A+ Experience! This is my 4th car with VW Walnut Creek, and each time is gets better and better! Diego has also been my salesman on each car and at this point he tru More

by Meghan1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much Meghan, we appreciate your business and also for taking the time to write this review!

October 08, 2018

My second VW w/ Dirito!!!! So, Saul was my sales guy. He jumped through hoops to get me my awesome new GTI in white silver. It is my favorite car purchase of all time and this More

by ANISSALEEBAXTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Canela
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new GTI and thank you for posting this terrific review!

October 07, 2018

My third VW from Dirito! This dealership knows exactly what my needs for a new car. My last two cars from Dirito have been used because of the great values and pricing. Osca More

by KELLYDWILSON4262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for trusting us with your business!

October 07, 2018

Admin vs Technical The welcoming part was good...the technical and delivery part was terrible. I truly believe that some of your mechanics are not qualified to perform t More

by xavbet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your input, we have an excellent reputation for providing a high-level of technical expertise so without being aware of the details of your situation, I can only offer apologies for what was clearly a frustrating experience for you. Sincerely, Dirito Brothers Volkswagen

October 07, 2018

Excellent and fast service I have been coming to Dirito Bros for over 10 years now for their professionalism and honesty. This time it was not any different: Gus really got me t More

by mhgarci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's wonderful to hear from long-time customers, we appreciate your business and your taking the time to write this review.

October 06, 2018

Car Purchase We was referred by a friend who saw an advertisement on tv. Tashi helped us with the purchase of our Jetta. The service was excellent and efficient. More

by jamesy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashi Tenzin
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for giving us a chance to earn your business!

October 06, 2018

Friendly prompt not pushy Friendly not pushy, reasonable prices, willing to negotiate a better price. Kyle is the best professionional and very attentive to details. Car delive More

by Vbass67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much, we appreciate the input about our customers' experiences here.

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