Dirito Brothers Walnut Creek Volkswagen

Great experience! We worked with Oscar Dryden, the buying experience was great and efficient. We were not there long. It was hassle and stress free and he kept us withi We worked with Oscar Dryden, the buying experience was great and efficient. We were not there long. It was hassle and stress free and he kept us within our budget! More

VW, Recall Work on 2018 Golf Sportwagen Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. More

2018 ATLAS We went to the dealership without any appointment. We were greeted by Oscar Dryden and have us toured around. He was awesome! We never had Volkswagen We went to the dealership without any appointment. We were greeted by Oscar Dryden and have us toured around. He was awesome! We never had Volkswagen before. We were looking at 2 other dealership but with all the information, professionalism and the good price deal he offered us, decision is not too difficult for us to make to choose Volkswagen. Thank you Oscar for being so patient with us. You are the best!!! More

Used Car Purchase Direct and straightforward sales, accurate discriptions of vehicles. Good selection of used vehicles and fair pricing. Highly recommend purchasing a n Direct and straightforward sales, accurate discriptions of vehicles. Good selection of used vehicles and fair pricing. Highly recommend purchasing a new or used vehicle at Dirito Bros. Walnut Creek VW More

Wonderful Experience I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to check out. I never have concerns after an appointment, because I know they take great care and pride in doing the job right. I would not think of taking my car elsewhere. More

Excellent Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another com Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another commitment, and it was ready before mid afternoon..We had wonderful service. More

Purchase of a new Tiguan Nanika and the entire Dirito team were great in handling the transaction. They are helpful, responsive, courteous, and offer me a great value for the Nanika and the entire Dirito team were great in handling the transaction. They are helpful, responsive, courteous, and offer me a great value for the car. It was my best car purchasing experience. Nanika spent time walking me through the different options and trims. She spent an hour going over all the features of the car on delivery. She really went above and beyond and we can't be happier. Sterling at the finance department was helpful and knowledgeable, and made the signing process painless. Thank you Dirito VW! More

Ignition nightmare Since day 1 there was an ignition issue. Finally had it fixed. What a change. Service dept did a great job. I don’t need a co pilot to start the car a Since day 1 there was an ignition issue. Finally had it fixed. What a change. Service dept did a great job. I don’t need a co pilot to start the car anymore More

Bought a car They were helpful and courteous. I would buy a car there again. The dealership is located in a very convenient location. Close to BART and shopping. They were helpful and courteous. I would buy a car there again. The dealership is located in a very convenient location. Close to BART and shopping. More

Outstanding work by Oscar We just bought our 2nd car from Dirito Brothers, and the sales process was a very positive experience. Oscar did a great job of listening to what my w We just bought our 2nd car from Dirito Brothers, and the sales process was a very positive experience. Oscar did a great job of listening to what my wife wanted, did not try and sell us something she didn't, and lead us through the process literally all the way out the door. He was prepared, patient, and diligent in his follow-up. Dealing with the Finance Manager was likewise a seamless, efficient experience. Thank you Sterling. To be clear, our interactions with Oscar and Sterling rate 5-star. My only recommendation is for MANAGEMENT of this dealership: having only 1 Finance Manager on duty on a weekend is (in our opinion) short sighted. When I'm ready to hand you payment for the car I want to purchase, there should not be excessive waiting for your Finance group to take my check. We were unable to pick up our car during the initial (scheduled) visit, and had to come back several days later because you only had 1 Finance Manager working at the time. That just should not happen, especially when you know that a client is coming in to close a deal. Still, overall we would definitely recommend working with Dirito Brothers. Ask for Oscar ! More