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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,830 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,830 reviews

April 13, 2025

My car was towed in with electrical problems. Kevin called with some question marks because they weren't sure and they were backed up. By the next day, they determined it was a battery and I was More

by BBRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team at Dirito Brothers Walnut Creek Volkswagen could help diagnose and fix the battery issue promptly. Thank you for your patience and trust, Bob.

April 13, 2025

Sean does a great job, always straightforward and helpful, I appreciate the way Dirito does business and plan on being back for whatever I need in the future. More

by BLUTZ990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. We’re glad you appreciate the way Dirito Brothers Walnut Creek Volkswagen does business and look forward to assisting with any future needs.

April 13, 2025

Sean was so helpful. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. More

by AMGRIFFIN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the Travel Assist issue was resolved promptly, and we're glad it made a positive impact on your drive from Redwood City.

April 13, 2025

I was greeted upon getting to the service desk; Kevin introduced himself and would be riding point on the service. He gave me an estimate and told him to proceed. He indicated that if would be ready earl More

by PACKR73.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's good to know that the initial service went as expected. If there's anything more we can do regarding the oil seal leak, feel free to reach out to us at Dirito Brothers Walnut Creek Volkswagen.

April 13, 2025

Process of getting the service appointment set up was smooth. On the day of the appointment my service advisor was courteous and clear about what will done and how much time it will take. More

by Manas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're glad you found the process smooth and that our team's communication met your expectations here at Dirito Brothers Walnut Creek Volkswagen.

April 13, 2025

Service department very good. Experience was very good . Options clear with communication and delivered the service in a timely manner. More

by BEATRICEANDRADE000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our service department. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 12, 2025

Good thanks for addressing my issue Friendly staff thank you I don’t have anything else to say More

by NOELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen.

April 11, 2025

I drove to Walnut Creek VW even though I live in Ukiah which is a 2 1/2 hour trip. Sean in Service was the best and my Touareg is back to being the perfect car. More

by kzimmermanbass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the long drive you made to visit Dirito Brothers Walnut Creek Volkswagen. Our team is happy we could help get your Touareg back in great condition.

April 10, 2025

Mike Raff did a great job letting us experience the ID. 4 and helping us through the purchase process. More

by DS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team helped make your experience with the ID.4 smooth and enjoyable. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 08, 2025

Thanks, Gus, it was a pleasure working with you. Answered all my repeated questions and always had a smile. More

by DELLYRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear our team made your experience enjoyable at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words.

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