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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,918 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,918 reviews

June 22, 2025

Kevin always takes amazing care of me and my vehicle. Very friendly, knowledgeable, communicates well, and really appreciate his transparency and hard work. More

by JEFFANDROSEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team’s effort. We're pleased to know that the vehicle service meets your expectations.

June 22, 2025

A great purchasing experience. Gus Davila is the best sales person I have ever enjoyed working with and after buying over 21 cars for family over 45 years of driving , including ma More

by paul@pauljohnsoncpa.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. It's wonderful to hear that our team provided you with a great purchasing experience over the years at Dirito Brothers Walnut Creek Volkswagen.

June 21, 2025

Excellent communication. Excellent customer care and service. Excellent work performed. Trustworthy.. Will return and recommend. More

by jisenberg2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and trust in Dirito Brothers Walnut Creek Volkswagen. We look forward to seeing you again.

June 21, 2025

Easy to get appointment and get prompt service, Good service on the car most of the time More

by ASF69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our service met your needs. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

June 19, 2025

Excellent repeated customer service from personnel: Gus (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and l More

by denise.h.m3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued trust and support. We're pleased you love your new 2024 Atlas Cross Sport and enjoyed exceptional service from our team. All the best with your new Volkswagen from Dirito Brothers Walnut Creek Volkswagen.

June 19, 2025

My experience was very good working with the professionals at the Volkswagen dealership. The only complaint I have is the constant harassment to fill out the survey from emails to phone calls. More

by EMAILJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Alberto was very kind and helpful in resolving the issue with the engine malfunction. The service was excellent, and the car runs like new. More

by kris.durski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 20, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're pleased to hear that our team could provide excellent service and help with the engine issue.

June 18, 2025

Gus and Eddie were Amazing! !! Their customer service is outstanding, and I would recommend them to anyone. More

by Tammy Geer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear you enjoyed the service from our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and recommendation.

June 18, 2025

I do not want to write a review at this time. Thank you for not bothering me again. More

by Tech services
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None of these people.
Jun 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We wish you well and hope to assist if needed.

June 18, 2025

I purchased the ID 4 from the dealer after waiting 14 months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without hea More

by MSAMMOUR50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sterling Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
1.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Please know that I take your feedback seriously and I would like to discuss your review. Please send me an email with your preferred contact information to discuss this further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

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