
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Kevin always takes amazing care of me and my vehicle. Very friendly, knowledgeable, communicates well, and really appreciate his transparency and hard work. Very friendly, knowledgeable, communicates well, and really appreciate his transparency and hard work. More
A great purchasing experience. Gus Davila is the best sales person I have ever enjoyed working with and after buying over 21 cars for family over 45 years of driving , including ma Gus Davila is the best sales person I have ever enjoyed working with and after buying over 21 cars for family over 45 years of driving , including many VW at Dirito in 2000's that's all need be said . More
Excellent communication. Excellent customer care and service. Excellent work performed. Trustworthy.. Will return and recommend. Excellent customer care and service. Excellent work performed. Trustworthy.. Will return and recommend. More
Easy to get appointment and get prompt service, Good service on the car most of the time service on the car most of the time More
Excellent repeated customer service from personnel: Gus (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and l (sales), Sterling (admin), Erin (finance) and Marina (service). This is my fifth VW I have purchased working with Gus. I received a great deal and love my new 2024 Atlas cross sport- BLUE! More
My experience was very good working with the professionals at the Volkswagen dealership. The only complaint I have is the constant harassment to fill out the survey from emails to phone calls. professionals at the Volkswagen dealership. The only complaint I have is the constant harassment to fill out the survey from emails to phone calls. More
Gus and Eddie were Amazing! !! Their customer service is outstanding, and I would recommend them to anyone. !! Their customer service is outstanding, and I would recommend them to anyone. More
I purchased the ID 4 from the dealer after waiting 14 months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without hea months with a scratch in the door and a bad headlight, the car stayed at the service for a long time to paint and waited for over a month without headlight until they got one to replace, happy I did not get into accident or tickets, sales people did not know how to work the car system and did not have enough experience. Finance is rude and does not smile. She treated us with no respect. The car had issues with the axles. It was sent four times for repair and has never been repaired. Finally, the service said I needed to change the tires for almost $1500, and the car remains unrepaired. Finally, I hired an attorney to file a lemon law. The factory paid off the car, and they paid me back for all my troubles. General manager when asked to reach me he first profiled me in social media before calling me, very bad More