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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.8
5,137 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,137 reviews

November 22, 2025

Dirito Brothers Dealership in Walnut Creek, service department provided efficient service for autos ability to function. More

by ajwilkkbbell84
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback about our service department at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of our efficient work. Let us know if you need anything else.

November 22, 2025

the Dirito Brothers sales department are excellent. the service was great; they listen when explaining the problem I have with my car and give excellent suggestions. More

by DIATHMP87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our sales and service teams at Dirito Brothers Walnut Creek Volkswagen. We're glad to know our suggestions were helpful. Thank you for sharing your experience.

November 21, 2025

Service rep Sean nice and competent. The whole operation is smooth and easy. $30 to replace a side marker bulb is a bit much but I knew what I was getting into. More

by KCASTLEMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A real Saab mechanic!
Nov 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's service. It's good to hear the process was smooth for you. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

November 21, 2025

They were able to get my car done within 2. 5 hours. Just weren’t able to find the issue with my car. More

by yaslenejimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. Our team at Dirito Brothers Walnut Creek Volkswagen works hard to provide timely service. Please reach out if you want to discuss the issue further.

November 21, 2025

Excellent service--good communication and fast turn-around time. Overall very good. The 15 word minimum is ridiculous. More

by PKOFMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the communication and service speed at Dirito Brothers Walnut Creek Volkswagen. We appreciate your honest feedback.

November 21, 2025

Glad my 2003 Jetta is running again. Thanks Kevin for keeping updated throughout the process. More

by NAMIYONE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We’re glad to hear your 2003 Jetta is running smoothly again. Our team appreciates your recognition. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

November 20, 2025

Very helpful x x d d d d d d d d f rg h More

by KP_HIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review! We're so glad to learn you had a great experience, and we know the future will yield equally great results.

November 20, 2025

My 24 Jetta was brought in for transmission and clock issues. This is the second time they've attempted to fix the transmission and it did not get better from the last time. They reset the memory of the More

by BBRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the transmission repairs to your vehicle. Please give us a call at a time that is best for you. Thank you, Dirito Brothers Volkswagen 925-934-8224

Nov 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the transmission repairs to your vehicle. Please give us a call at a time that is best for you. Thank you, Dirito Brothers Volkswagen 925-934-8224

November 20, 2025

The service writer Sean Thomas was truly exceptional in terms of thoroughly explaining the repairs needed on my VW Golf R. Pleasant experience with no pressure and advised me of the future maintenance rep More

by Porsche4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your detailed feedback about our service team at Dirito Brothers Walnut Creek Volkswagen. It's good to know the maintenance advice was clear and helpful. Thank you for recommending us to other Volkswagen owners.

November 20, 2025

I ordered a spare key fob for my 2019 e-golf and, after it was shipped to the dealer, the technician was unable to connect it to the car. He spent multiple days and hours trying to solve this problem. Fina More

by STEVEN.FALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're glad the issue was resolved while maintaining the original estimate. Your loyalty means a lot to us.

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