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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,160 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,160 reviews

July 05, 2018

The best customer service! I’ve been a VW customer for 4 years now and they are always so helpful. I brought my boyfriend with me to get my car serviced and he was also amazed b More

by KYLEEJ0YY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyse Smith, Saul Canela
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review!

July 05, 2018

Add Blue for VW Good service with little wait time. Service options were provided and explained. Estimated time of service was given to me. Updates were provided to m More

by JVBCDUVALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review, we appreciate your business!

July 04, 2018

Long wait Almost 2 hours for oil change? Long wait........ The waiting area is comfortable. Always seems expensive. Too bad no more car wash. That’s all. More

by GREAMS2
Recommend Dealer
Yes
Employees Worked With
Jonas Jung
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it helps to know what we are doing right and where we can improve.

July 04, 2018

My Passat 30k service was excellent I used the website to schedule my service and was hi happily surprised to find a late appointment. Jonas did an outstanding job of checking me in and More

by STEVE.WEAVER.CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung and service tech Chris
Jul 05, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Steve, I'm glad we could provide you with a top-notch service experience!

July 03, 2018

This was a good visit. My experience was great. All the employees were nice and made sure me and my friend were comfortable. They even offered uber service when we needed to More

by JOSHUA.KNIGHT65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Joshua, I'm glad you had a pleasant and efficient experience here!

July 03, 2018

My positive experience at Dirito Brothers Excellent, friendly and helpful car service. Jonas Jung always goes the needed extra mile to properly service my Beetle convertible. Mark V has been More

by MICKZULLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas Jung, Marc Venturella, Angelo Christobal
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for taking the time to write this review, we appreciate your business!

July 03, 2018

Excellent service and great price and very efficient. They treat you like their own family member. They respect your time while I was in sales dept and serivce dept. More

by MANDY.KUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for your kind and thoughtful review Mandy!

July 03, 2018

Excellent experience I entered the dealership a little anxious as it’s been awhile since I’ve purchased a car from a dealer. That feeling went away quickly. The team could More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to post this review Tracey!

July 03, 2018

Positive review of Dirito Brothers They did great work as usual. We especially appreciated their being able to acomodate us for a service appointment on the same day we called. More

by REBECCAFAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas (not sure of his last name), Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Rebecca, we appreciate your continued business!

July 02, 2018

Dirito Service on June 28, 2018 Another outstanding job from the Dirito Team. No matter what my need may be, big or small, they go out of their way in making sure the experience is e More

by Billy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyse Smith, Dirito Brothers Volkswagen
Jul 03, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's so great to hear from a long-time customer that we have been consistently providing top-notch service, thank you so much - we really appreciate your business!

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