Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,840 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,840 reviews
October 12, 2018
Great Service Shannon my service representative was courteous and very helpful. She made sure to call and let me know when my car was ready to pick up. Helped get Shannon my service representative was courteous and very helpful. She made sure to call and let me know when my car was ready to pick up. Helped get me checked out quickly. I have always been pleased with the service. I was able to get both recalls done for my vehicle. also replaced brake lights. Look forward to seeing you on my next service. More
by Kat
Verified CustomerEmployees Worked With
Shannon ( Service)
October 12, 2018
Great Experience Derik and Jim were amazing to work during the shopping and purchasing process of my 2018 Tiguan. Staff was sincere and easy to work with. They made wh Derik and Jim were amazing to work during the shopping and purchasing process of my 2018 Tiguan. Staff was sincere and easy to work with. They made what can easily be a stressful experience, relaxed and I felt taken care of. I highly recommend this dealer. More
by Anu
Employees Worked With
Jim Cord, Derik Buchtel
October 12, 2018
Wonderful experience Gerard was very helpful and informative. Provided wonderful customer service and we got a great deal! Would definitely recommend the Dirito brothers a Gerard was very helpful and informative. Provided wonderful customer service and we got a great deal! Would definitely recommend the Dirito brothers again! Thank you! More
by Nicole doll
Employees Worked With
October 12, 2018
Great service Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. More
by DAVE_C
Employees Worked With
October 12, 2018
80,000 service Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that a Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that are not truly warranted...very get down to business attitude! My husband is very appreciative of the timely manner we can get in and get out! Thanks, More
by dryandtidy
October 12, 2018
Service Great experience with Paul for my service appointment. He was friendly and fast to respond to questions, explaining the process in detail. The car was Great experience with Paul for my service appointment. He was friendly and fast to respond to questions, explaining the process in detail. The car was done within three hours. More
by ikarsh
October 10, 2018
Great Service! We came in looking for a used car and ended up buy two new ones! Very friendly people and great service! I would highly recommend! We came in looking for a used car and ended up buy two new ones! Very friendly people and great service! I would highly recommend! More
by salmsz
Employees Worked With
October 10, 2018
Friendly, professional, and painless process Gus made my car buying process fun and painless! From the test drive to the moment I drive my TDI off the lot he was professional, understanding of my Gus made my car buying process fun and painless! From the test drive to the moment I drive my TDI off the lot he was professional, understanding of my needs and concerns, and getting to know him was a pleasure to boot. I'll add that it was also very pleasant working with Sterling in finance, who helped me through the process of trading in my old car while financing my VW. He too was understanding, explaining every form and answering each of my questions clearly and simply. An awesome experience end to end. My mother and sister are Dirito fans, and you guys just earned another member of our family with your wonderful service. Thanks! More
by Janglius
October 10, 2018
Honest and quick We were coming here to look for a used car but we ended up buying a new car with the price and the people here are very helpful and friendly. We were coming here to look for a used car but we ended up buying a new car with the price and the people here are very helpful and friendly. More
by Mel
Employees Worked With
Other Employees :
Ed Miller, Jim Cord, Derik Buchtel, Saul Canela, Jacque Vigil, Tashi Tenzin
October 10, 2018
Wonderful experience Derik and Kyle were amazing to work with while shopping for my 2018 Golf GTI. It was apparent from the get go that they were intending to do business Derik and Kyle were amazing to work with while shopping for my 2018 Golf GTI. It was apparent from the get go that they were intending to do business the right way. I'd recommend this dealership to anyone. More
by dswiggett
Employees Worked With
Kyle Ritola, Derik Buchtel
