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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,840 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,840 reviews

October 05, 2018

Satisfactory Basically a simple request related to a new car. Performed task without question and without charge. I plan to return for servicing whe More

by RAYBARRAZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the feedback.

October 05, 2018

10K milw service. Very thorough, efficient and friendly. You guys always do a bang up job weather it be sales or service. 11 out of 10! The best. More

by Mbassell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our service department has been consistently providing you with excellent service.

October 05, 2018

Awesome buying experience I called up asking about a used vehicle told Saul what I needed, price, mileage and payment. He made all three happen for me and I left happy the who More

by ohyeah_44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Saul Canela
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for posting this review about your experiences here at Dirito Brothers.

October 04, 2018

excellent lease experience they went out of their was to make this a pain free and pick as we have 2 small kids. Tasha was thorough, knowledgable and BEAT numerous other dealer More

by JASONHOTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashi Tenzin
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear we made your experience pleasant, thank you for writing this review!

October 04, 2018

End of lease, made easy Dirito and specifically Gus made my end of lease buy-out a quick and painless transaction. I would recommend either leasing or buying your VW vehicles More

by JOHNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review and recommendation.

October 03, 2018

VW service The service was done quickly and efficiently. It was done on time and I appreciate the text updates. You guys are great and I’ll be back More

by ceccarellij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your service appointment was so efficient, thank you!

October 03, 2018

Kevin Hubert was great service not so The oil change and headlight replacement was completed in a timely matter as promised by Kevin Hubert, but the service tech who replaced the headlight More

by dato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm sorry to hear that an important detail was left out of your service, thank you for the feedback as it's good to know where we need to work harder to provide high-quality service.

October 03, 2018

Very friendly and professional at every step of the process. Each person I dealt with during the purchase process was friendly and professional. I felt like I received great value and in a time efficient manner More

by JMoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Dirito
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to post a review, we appreciate your business!

October 03, 2018

Awesome! personal and very efficient I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and t More

by denbyinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer such as your self, thank you so much for the awesome review!

October 03, 2018

Fun buying a car! This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and f More

by Coffeeneeded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review!

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