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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

September 13, 2024

Best experience I have ever got from a dealership. There was damage and the rep dint flinch to replace it More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your kind words. We're glad to hear the team took care of you swiftly.

September 13, 2024

Good service excellent communication staff is attentive and pleasant. Work performed as quoted and described prior More

by superspinmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen thanks you for the positive feedback. We're glad to hear that our team's communication and service met your expectations.

September 12, 2024

Marina, gave me excellent service and she even took the time to get me a rental car service that was located closer to Dirito Brothers. Her outstanding customer service was greatly appreciated and my servi More

by BURRELLALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen. We're glad our team made such an impact on your visit and the transition to rental services went smoothly.

September 12, 2024

Very professional understanding, Zack and Erin were amazing, definitely will have my car serviced there. More

by WCRAWFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a good experience with our team. We appreciate your support of Dirito Brothers Walnut Creek Volkswagen. Take care!

September 12, 2024

Nice clean dealership in a very convenient central location. Impeccable service and easy to schedule appointments. More

by YGOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. We're pleased that you had an easy visit at our convenient location. Take care!

September 12, 2024

Excellent and knowledgeable service staff, quick check-in, free coffee and clean restrooms. I always use Dirito Brothers for my factory service appointments. Thanks Dirito! More

by ARAMSMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Dirito Brothers Walnut Creek Volkswagen with your factory service appointments. We appreciate your kind words about our staff and amenities.

September 12, 2024

Wonderful experience at the dealership. It was a very easy process. They were very knowledgeable. More

by Idontwantascreenname
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is glad to know you had a wonderful experience. Our team strives to provide knowledgeable and easy service for every customer. Congrats on your vehicle!

September 11, 2024

My appointment was at 11 Am. I was checked in at 11:25....my pick up was 2 pm but my car was not ready until 3:04pm. That's very inconveniencing for someone who has kids and a sm More

by carolinekaruti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, At Dirito Brothers Walnut Creek Volkswagen, customer satisfaction is a top priority for us. I would like the opportunity to discuss your recent experience with our Service Team. Please feel free to call me at your earliest convenience. Sincerely, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

September 11, 2024

Was able to get in in time frame I needed. They were accommodating for the time line for needing the pick up vehicle More

by DARWINSKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're glad to know Dirito Brothers Walnut Creek Volkswagen could accommodate your timeline.

September 09, 2024

Andres and the Dirito Brothers made buying our car easy and enjoyable. Plus, it only took a few hours! Perfect! More

by JEFFDOANE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience. We're glad our team could make the process easy and enjoyable with quick service at Dirito Brothers Walnut Creek Volkswagen.

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