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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,883 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,883 reviews

October 03, 2018

Awesome! personal and very efficient I love going into this dealership! Everyone from the sales team to the Admin professionals to the service team they are efficient, professional and t More

by denbyinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer such as your self, thank you so much for the awesome review!

October 03, 2018

VW service The service was done quickly and efficiently. It was done on time and I appreciate the text updates. You guys are great and I’ll be back More

by ceccarellij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your service appointment was so efficient, thank you!

October 03, 2018

Fun buying a car! This was a great experience came in on Saturday saw a car John showed us. Went home thought about it for a few . Came back and Gus made it fast and f More

by Coffeeneeded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review!

October 02, 2018

Painless and efficient service while purchasing Atlas Received excellent service from Andres - very personable and easy-going, yet took care of sales transaction quite efficiently. Made a deal via interne More

by MGosal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review and congratulations on your Atlas!

October 02, 2018

The best dealer experience so far Not that they matched TRUEprice for leasing, I just felt good about buying a car from them. Cannot but recommend Jacque - she explained everything for More

by KONSTANTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Miller, Jacque Vigil
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Jacque provided you with top-notch service.

October 02, 2018

Very happy with my experience Was a great experience even though it gets stressful at times. Everyone was very patient and kind with us Even though we had two toddlers running arou More

by HEATHERLUCATERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden , Tashi Tenzin
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas Heather, I'm glad we could make your experience as low-key as possible while you were trying to occupy two small children!

October 02, 2018

In and out quickly Everything was explained and since I had to wait at the dealership for service to be completed, I was appreciative that it was done quickly. More

by mlaesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep named Tim
Oct 02, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could get your car in and out quickly, thank you!

October 02, 2018

Dirito Brothers Oil Change I am a new customer to Dirito Bros. VW. The entire staff - from Service Advisor Tim to Cashier and Shuttle driver - were all welcoming and excellent. More

by Liz T Walnut Creek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim - Service Advisor
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Liz, I'm glad to hear you felt welcomed and that your issues were addressed properly!

October 02, 2018

Great job fixing my car My car was running roughly and had little power. Two warning lights were visible on the instrument panel. Dirito analyzed the problems, kept me info More

by wjhunt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, I think.
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know we fixed your problems efficiently!

October 02, 2018

20000 Service on 2017 SE Passat We sad a scheduled appointment for 7:00 am on Saturday 9/29/18. We were well received and attended. A summary of the type of services was provided. More

by EDGAR9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan "Service Consultant"
Oct 08, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experiences at our service department.

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