Dirito Brothers Walnut Creek Volkswagen

Purchase of a new Tiguan Nanika and the entire Dirito team were great in handling the transaction. They are helpful, responsive, courteous, and offer me a great value for the Nanika and the entire Dirito team were great in handling the transaction. They are helpful, responsive, courteous, and offer me a great value for the car. It was my best car purchasing experience. Nanika spent time walking me through the different options and trims. She spent an hour going over all the features of the car on delivery. She really went above and beyond and we can't be happier. Sterling at the finance department was helpful and knowledgeable, and made the signing process painless. Thank you Dirito VW! More

Outstanding work by Oscar We just bought our 2nd car from Dirito Brothers, and the sales process was a very positive experience. Oscar did a great job of listening to what my w We just bought our 2nd car from Dirito Brothers, and the sales process was a very positive experience. Oscar did a great job of listening to what my wife wanted, did not try and sell us something she didn't, and lead us through the process literally all the way out the door. He was prepared, patient, and diligent in his follow-up. Dealing with the Finance Manager was likewise a seamless, efficient experience. Thank you Sterling. To be clear, our interactions with Oscar and Sterling rate 5-star. My only recommendation is for MANAGEMENT of this dealership: having only 1 Finance Manager on duty on a weekend is (in our opinion) short sighted. When I'm ready to hand you payment for the car I want to purchase, there should not be excessive waiting for your Finance group to take my check. We were unable to pick up our car during the initial (scheduled) visit, and had to come back several days later because you only had 1 Finance Manager working at the time. That just should not happen, especially when you know that a client is coming in to close a deal. Still, overall we would definitely recommend working with Dirito Brothers. Ask for Oscar ! More

A VERY POSITIVE EXPERIENCE I just leased my second VW from Dirito Brothers VW & found the experience to be as easy & hassle free as was the first time. Oscar Dryden ( Sales ) I just leased my second VW from Dirito Brothers VW & found the experience to be as easy & hassle free as was the first time. Oscar Dryden ( Sales ) was super helpful in so many ways ... Jeff Rosen ( Sales Manager) was also very kind & helpful ,, & Sterling Daniels (Finance Manager ) was also very kind, take it easy, & quick & efficient as I got to the dealership late on Tuesday evening. . Bottom line, the Dealership is a beautiful & very clean facility & everyone who works there goes out of their way to provide A+ service with a smile. Rick Carter 9-20-2018 More

Best VW dealership EVER!! I live near a different VW dealership, but I always drive the 15 miles to Walnut Creek so I can go get my Jetta fixed up at Dirito Brothers. They hav I live near a different VW dealership, but I always drive the 15 miles to Walnut Creek so I can go get my Jetta fixed up at Dirito Brothers. They have a lot of integrity, and their attention to detail is a rear find elsewhere. This place deserves an award, if they haven't gotten one so far, for their service department. Paul, in the service department, did a stellar job of helping me out when my car malfunctioned when i was driving in Oakland. Kevin also helped me out. These guys did more than they needed to in order to get me back on the road in a timely fashion. Thanks again More

Great service I got exactly what I wanted. I was super satisfied with everything. The staff was very friendly as well. They made buying my first car an amazing expe I got exactly what I wanted. I was super satisfied with everything. The staff was very friendly as well. They made buying my first car an amazing experience. More

Happy Customer.. Thank you Gus!!😇 Gus was very friendly and very knowledgeable and very helpful. He made my dreams come true.. my husband and I and my baby were very happy with our new Gus was very friendly and very knowledgeable and very helpful. He made my dreams come true.. my husband and I and my baby were very happy with our new 2018 Atlas. VW team and especially Gus helped us made our dream come true. It was fun and very fast. Even though we came late, he was able to make it happen... We thank you Gus and VW team for everything.. we would for sure reccomend Gus to all my friends and coworkers.. We thank you from the bottom of our hearts... and really appreciate all the help😇😀 More

If you are out there, ask for Derik. He is the best! I bought VW e-golf here, and Derik was the best sales person out there. He helped me a lot with paper work and delivery! Also charged fully my e-gold I bought VW e-golf here, and Derik was the best sales person out there. He helped me a lot with paper work and delivery! Also charged fully my e-gold before I picked it up. Derik If you are reading this i appreciate it man, giving 5 stars him and this VW dealer ship and will definitely go back to them, rather any Sacramento dealers! Best prices bay and Sac area 5 stars and thank you guys! More

Throttle body cleaning Very honest service!!! Definitely will return! Was told what I needed and not what I didn’t need. I know this because a different mechanic told me th Very honest service!!! Definitely will return! Was told what I needed and not what I didn’t need. I know this because a different mechanic told me the exact same thing. Very clean business. My 9 year old daughter felt safe in the waiting area. More

Absolutely amazing I've always wanted a vw . Derik made buying a car 4 really easy. He throughly explained things for me and a just made the experience more enjoyable. I've always wanted a vw . Derik made buying a car 4 really easy. He throughly explained things for me and a just made the experience more enjoyable. So much appreciated and I love my new car! More