Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,934 reviews

October 21, 2024

Transportation to and from the dealership is greatly appreciated. The facility is clean. All services are explained clearly. More

by echan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, we’re grateful for your feedback. Our team is happy to provide clarity and comfort during your visit.

October 21, 2024

Quick and easy service. Got my car back to me the same day for my 10,000 mile service. More

by STEVEN KLAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you found the 10,000-mile service quick and easy.

October 20, 2024

Sean did a great job taking care of me and my vehicle. Everything done as promised More

by ROSSINGTONTULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our team took good care of you and your vehicle. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. Wishing you safe travels!

October 20, 2024

The dealership is conveniently located near Enterprise car rental and the dealership offers me a ride to Enterprise. I like the quality of the repair work even though it costs more than an independent re More

by jerry.horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're happy to hear that you appreciated the repair work and convenience. Take care.

October 19, 2024

I brought my car to Service because the light came on tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They More

by tomkma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team regarding the brakes on your vehicle. Please reach out to me directly so we may discuss this further. Sincerely, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

October 18, 2024

I had a recall on my VW GTI, Kevin Hubert was great. He got my vehicle in and recall was completed by the end of the next day. Very satisfied with the service provided! More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you were satisfied with the service for your VW GTI recall at Dirito Brothers Walnut Creek Volkswagen. Our team is committed to providing timely and effective service.

October 18, 2024

The service staff are always friendly and helpful! Kevin in particular has been so great. More

by PSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to know that their friendly and helpful service stood out during your visit.

October 18, 2024

My car was serviced on time, convenient area for customers, workers are organized and welcoming. More

by KICHANAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that you enjoyed our service and location at Dirito Brothers Walnut Creek Volkswagen. If anything could be improved, don't hesitate to reach out.

October 18, 2024

Service experience was excellent. Communication of important information was good and everybody was great to deal with. More

by ANDGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad our team at Dirito Brothers Walnut Creek Volkswagen was able to assist you well. Feel free to let us know if there's anything else you'd need assistance with. Take care!

October 17, 2024

I’m always impressed by the outstanding customer service Kevin provides every time. I was astoned by the video from the technician explaining everything they noticed on my car. Thank you More

by MICHELE FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team's dedication. At Dirito Brothers Walnut Creek Volkswagen, we appreciate your feedback and look forward to continuing this level of service. Take care.

...
46
...