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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,919 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,919 reviews

June 07, 2025

My recall appointments monitored by Dirto and schedule when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center More

by hmcilhattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a great experience with our team during your recall appointments. We're always here to help at Dirito Brothers Walnut Creek Volkswagen. If you have any more questions or needs, don't hesitate to reach out.

June 07, 2025

Alberto was wonderful, help me efficiently and was attentive through the process. Helped me quicker than anticipated and made me feel heard b/c I was there recently. Thank you More

by LAURAROSARIO26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your review, and take care.

June 06, 2025

Every thing went well and on time. We liked the video from mechanic, very informative. More

by MAKAMATRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased that everything met your expectations. It's great to know the video from our mechanic was helpful. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen.

June 06, 2025

Sean T has been taking care of my VW Golf needs for many years. He is always helpful, knowledgeable and has excellent follow up with his customers. Having someone like Sean T as a representative of Dirito B More

by LESLIEANNT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience. We're grateful to have our team take care of your VW Golf needs at Dirito Brothers Walnut Creek Volkswagen. We appreciate you choosing us and wishing you continued peace of mind with our services.

June 06, 2025

Kevin was super helpful. He told me when my car would be ready. He checked on me throughout the day and made sure that I had a lift ride because the rental car was not handle More

by SAMILIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I feel as though there was some confusion with Chanel in ordering the enterprise rental car. I received a car from enterprise the day AFTER my car was serviced.
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team could assist you with everything and provide support when the rental car was not handled properly. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen.

June 06, 2025

An outstanding experience from start to finish—reliable, professional, and absolutely worth a solid five stars! More

by di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and wish you the best.

June 04, 2025

Service was absolutely excellent. All personnel were prompt and cordial. Inspections and explanations went well. My service agent was awesome. Every experience at this location has be More

by jdobregon98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Vasquez
Jun 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We're pleased to know our team's efforts made such a positive impact.

June 04, 2025

Great team at this dealership AB was wonderful, personable, and professional. Eddie and Jim also did a great job with my paperwork. I left a happy customer. More

by DINARYAN1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB, Eddie, & Jim
Jun 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. We're glad our team made your experience enjoyable at Dirito Brothers Walnut Creek Volkswagen.

June 01, 2025

Everyone is very nice and professional. My recall isn’t fixed however, and it isn’t possibile to get out of the passenger side of the car from the inside! More

by Kathleenostler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service not done correctly
Jun 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Customer satisfaction is important to us, and it's wonderful to read that our Service Team provided you with a polite, professional experience. I would, however, like to speak with you to learn more about the recall work completed on your vehicle by our Service Team. When you have a moment, please reach out to me at your earliest convenience to further discuss. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

June 01, 2025

I had a positive experience at my recent service appointment with Alberto. From the moment I arrived, the staff was incredibly friendly, professional, and attentive. They took the time to listen to More

by MGELLERJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Jun 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you enjoyed your service appointment. It's great to hear our team provided the support and communication you needed. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen, and we wish you well.

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