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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

June 17, 2024

Very smooth experience with Abdullah and Ed. They didn't try to sell me anything - just genuine help and advice. I also loved that the manager didn't stay in the car during test drives: it sig More

by YURA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdulla "AB"
Jun 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear our team provided genuine help without pressure and that the test drive policy made you feel trusted. We appreciate your recommendation.

June 17, 2024

Fast and professional service and personnel. Unfortunately no car wash at service center. Everything was done according to promised schedule. More

by mosendz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience regarding the service and personnel at Dirito Brothers Walnut Creek Volkswagen. We are glad that your overall visit met your expectations in terms of timing. Please contact us directly if there's anything further we can assist you with.

June 16, 2024

The service rep named Sean was friendly and professional. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. More

by regieabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We are glad that the professionalism and cleanliness met your expectations, along with timely transportation arrangements. We look forward to maintaining high-quality service for you in the future.

June 16, 2024

Always great service with friendly and knowledgeable staff! Thank you and your teams for keeping your customers happy! More

by tom.kodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the service provided by Dirito Brothers Walnut Creek Volkswagen. It's great to hear our team met your expectations, providing friendly and knowledgeable interactions. Thank you for choosing us for your vehicle needs.

June 16, 2024

I love Dirito Brothers - I have been buying and servicing cars with them for 20 years! More

by readausten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty to Dirito Brothers Walnut Creek Volkswagen over the years. We appreciate your continued trust in both our car sales and service departments. We look forward to assisting you further.

June 16, 2024

Kevin was very helpful during my visit and made sure I got more than I needed. Nice to know they care about your needs at the dealership. More

by KOREENALARCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the attentive service provided at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team's dedication to customer needs.

June 15, 2024

Great customer service. Very efficient and they care for their customers , i love how they call and let us know the status of the car. More

by ERNESTRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback on our customer service and communication at Dirito Brothers Walnut Creek Volkswagen. We appreciate your recognition of how we keep our customers informed about their car's status. We are proud to serve you effectively.

June 15, 2024

All good. Purchased my last 3 cars here. I'll put in a good word. More

by RNMARATHONMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty to Dirito Brothers Walnut Creek Volkswagen and for recommending us. It is wonderful to hear about your positive experiences with purchasing cars here. We appreciate your support.

June 14, 2024

Super friendly, easy to get an appointment. They could put some candy out in the waiting room though. More

by AdSproul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the ease of scheduling and friendly service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your business.

June 14, 2024

Overall, excellent service and they pay attention and listen to customers needs and will go out of the way to help you out and to expedite things Mike our salesman was absolutely excellent More

by SASANSHAMS86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback on the service you received at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that our team was so helpful and attentive. We look forward to assisting with any future automotive needs.

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