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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,871 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,871 reviews

January 15, 2024

Great experience, very helpful. Could not have been easier. Everyone we worked with was friendly and patient. More

by CJC2049
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, cole scordelis
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about Dirito Brothers Walnut Creek Volkswagen. It's good to hear the team was friendly and patient with you. Thank you for letting us serve you.

January 14, 2024

Excellent Service A+ highly recommended- good coffee clean waiting room -very friendly service and very helpful More

by DAVEMANSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the high rating and positive feedback about our service, cleanliness, and beverage options at Dirito Brothers Walnut Creek Volkswagen. Your recommendations mean a lot to us.

January 14, 2024

My entire car-buying process was seamless--Dirito personnel made it as painless as possible. I especially want to acknowledge my VW Specialist Andres Garcia for his knowledge and no-pressure approach More

by KDURKIN
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about your car-buying experience at Dirito Brothers Walnut Creek Volkswagen. Our high standards are reflected through the patience and accommodations of our VW Specialist Andres Garcia. Thank you for choosing us and enjoy your 2024 GTI!

January 13, 2024

Kevin was very nice and patiently described what was wrong with my car and helped me understand my options. I am VERY DISAPOINTED in Volkswagen. The malfunction in my less than two year old Jetta makes More

by GLORIALENHART
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad Kevin could assist you during your visit to Dirito Brothers Walnut Creek Volkswagen. We appreciate you taking the time to share your feedback. We value your business and if you wish to discuss anything further, please do not hesitate to reach out to us.

January 13, 2024

Kevin and the rest of the staff are very friendly and professional. Everything was completed on time . More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name but the lady in accounts when I went to pick up the car. She was very friendly
Jan 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your experience with the staff at Dirito Brothers Walnut Creek Volkswagen met expectations, especially appreciating Kevin's professionalism. We're glad everything was done promptly. Thanks for sharing this feedback.

January 07, 2024

The members of the dealership team at Dirito Brothers did everything possible to make the visit efficient, friendly, courteous. It is my "go-to" dealership for purchasing and caring for my vehicles. More

by macmike52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your review. It's great to hear that the team at Dirito Brothers Walnut Creek Volkswagen made your visit efficient and friendly. We look forward to helping with all of your vehicle needs in the future.

January 07, 2024

My driver’s side sideview mirror was broken. It wasn’t safe to drive! I was in a jam. Kevin & Sean & the service team at Dirito Brothers came through immediately. My sideview mirror was repaired More

by MARCY.BERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high rating and are glad to hear that Kevin, Sean, and the rest of the service team at Dirito Brothers Walnut Creek Volkswagen were able to assist with your sideview mirror repair. Safe travels on all your future journeys!

January 05, 2024

Dealer ship is very clean and employees are very courteous and helpful and my advisor Mr Sean Thomas is excellent and very knowledgeable advisor and he is following up very good. Thank you More

by SJALILI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Appreciate the high rating and kind words about our knowledgeable staff, clean dealership here at Dirito Brothers Walnut Creek Volkswagen, and your advisor. We value your feedback.

January 04, 2024

Marina Felix is the best Service Advisor I have ever worked with. She is organized, thorough and professional. More

by DAVIDBTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know your high regard for Marina Felix at our Service Advisor department. We pride ourselves on maintaining a thorough and organized workflow. Many thanks for sharing this compliment with us.

January 02, 2024

Marina kept me informed and my car was ready when she said it would be. More

by ALEX@CROSKEY.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's good to know that the predicted timeline for car readiness was met. Also, consistent information sharing is appreciated at Dirito Brothers Walnut Creek Volkswagen. We value your feedback.

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