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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,871 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,871 reviews
December 31, 2023
Prompt, professional and courteous service from the entire team. Car was ready when promised and all work was completed. entire team. Car was ready when promised and all work was completed. More
by BTIMKENJR
Verified Customer
December 31, 2023
Pro: Sean (in the service department) is a good guy to work with and is able to answer the questions that I have. He is someone that I want to go back to each time that my car needs to go in for any type work with and is able to answer the questions that I have. He is someone that I want to go back to each time that my car needs to go in for any type of service. Con: With other cars that I have owned (not VWs) the dealership always detailed the outside of the car for pick up. That is something that would be a nice touch for those that have had their car gone all day (or sometimes multiple days) as a perk when picking up. More
by imbadness
Employees Worked With
December 31, 2023
Aside from the fact that there aren’t any loaners EVER lol, which seems to be beyond their control. The dealership and (Sean) always provide me with excellent customer service and they are very accommodat lol, which seems to be beyond their control. The dealership and (Sean) always provide me with excellent customer service and they are very accommodating. I stay in Vallejo but I choose to cross the bridge and travel to VW Walnut Creek, because I know I will get taken care of properly!!! More
by DAVARRIO
Employees Worked With
December 30, 2023
Friendly, helpful and always willing to go the extra mile. I highly recommend them for sales and service. mile. I highly recommend them for sales and service. More
by CAROLYNLEHMAN
Employees Worked With
Other Employees :
Mike Raff, Kyle Ritola
December 30, 2023
Pros- Emily made the purchase a pleasure, she was very helpful and went over and beyond knowing we were traveling for the vehicle. Cons- After purchasing the vehicle we noticed that none of the pre-sale helpful and went over and beyond knowing we were traveling for the vehicle. Cons- After purchasing the vehicle we noticed that none of the pre-sale maintenance had been done, oil life and air cleaner life were at 10 and 20% respectively. More
by NOVACARY
Employees Worked With
Emily
December 30, 2023
Took car in for service. Sean was vey helpful, with thorough explanations and prompt attention. Much appreciated. Sean was vey helpful, with thorough explanations and prompt attention. Much appreciated. More
by SKEPDEV
Employees Worked With
December 29, 2023
They were very helpful, punctual, easy to work with and honest. The whole process was easy. honest. The whole process was easy. More
by KIRSTENBUCKLEY
December 25, 2023
This is my 6th vehicle lease from Dirito and I have to tell you that they make it seamless and enjoyable. Good job! Thank you David. Pleasure to do business with you. I really appreciated the time you sp tell you that they make it seamless and enjoyable. Good job! Thank you David. Pleasure to do business with you. I really appreciated the time you spent with me acclimating me to my new car. I also appreciate the time estimating visit on my next lease. Merry Christmas, Keith More
by KEITHBAUMETZ
December 23, 2023
We are repeat customers. That speaks for itself. They bend over backwards to get what we want. Thanks Gus! That speaks for itself. They bend over backwards to get what we want. Thanks Gus! More
by Happy Driver
Employees Worked With
