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Don Ayres Honda

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.9
4,983 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,983 reviews

March 29, 2024

I was disappointed in my service. Thought I was taken advantage of by service department. I am not sure if I will go back. Betty Luyben More

by boop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who it was
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Apr 02, 2024 -

Don Ayres Honda responded

Thank you for bringing this to our attention, Betty, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 28, 2024

Service was quick and easy. I had no problems getting my oil and filter changed. More

by aaheisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2024

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 26, 2024

Andy was very thorough in explaining all features of the new car. Would work with him again. More

by tds11202
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2024

I appreciated the respect and friendliness. I was grateful that my concerns were heard. I felt I could trust what I was being told. More

by elmmichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
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Mar 26, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 25, 2024

Everyone was very helpful throughout the whole process, from setting up an appointment to test drive all the way up to the purchasing stage. As a first time buyer Andy made it as straight forward as possib More

by Gabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Don Ayres Honda responded

Gabby, It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

March 24, 2024

I was impressed when the sales manager came out and greeted us on the lot. The experience did nothing but get better. Love my new CR-V More

by miller3896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Broaden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

Mar 24, 2024 -

miller3896 responded

👍🏻

March 23, 2024

Everyone is always kind and helpful. I have bought two cars here because of the friendly staff. More

by Renataking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 24, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2024

Great service. Communication great! Always polite and helpful. Love the free car wash! Felt comfortable More

by haddifarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
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Mar 22, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 21, 2024

Great experience! Rick Kruger listened to my concerns and met my needs. I drove two hours to get there, and I would do it again. More

by twkru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Don Ayres Honda responded

It's great to hear that Rick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

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