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Don Ayres Honda
Fort Wayne, IN
4,983 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,983 reviews
October 22, 2014
Consistent excellence One reason to stay in Honda's is Don Ayres service. It's clear that "service" can make a dealership and this is a GREAT example! One reason to stay in Honda's is Don Ayres service. It's clear that "service" can make a dealership and this is a GREAT example! More
by artcho
October 22, 2014
Doug and his service crew have always done excellent service My brother and I have been using Don Aryes Honda Service under Doug's management since 1996. We have been pleased with the excellent service and quali My brother and I have been using Don Aryes Honda Service under Doug's management since 1996. We have been pleased with the excellent service and quality of maintenance and repairs of the certified mechanics. More
by Albert Alvarez
Employees Worked With
Other Employees :
Kevin (don't last name) Auto Body, John Hofmann, Troy Johnson, Ben Rose
October 21, 2014
recall Dropped van off night before. Recall work completed on time. My car was washed and vacuumed..I don't remember the name of the person who did the work Dropped van off night before. Recall work completed on time. My car was washed and vacuumed..I don't remember the name of the person who did the work or called me. More
by rcunger8
Employees Worked With
October 21, 2014
Wonderful customer service! I have always had my vehicles (Honda's) serviced at Don Ayres Honda. The service staff is friendly and knowledgeable. They tell me what needs done n I have always had my vehicles (Honda's) serviced at Don Ayres Honda. The service staff is friendly and knowledgeable. They tell me what needs done now, what can wait, and what is coming on the horizon. They are efficient and on time. I highly recommend them and will take any vehicle I own there! More
by tkc4419
Employees Worked With
Ben Rose
October 20, 2014
We desired a top quality repair---and we got it at Don Ayres Our 2012 Ridgeline was damaged by a van that hit us the passenger side of the truck. This was a hard hit that damaged both doors and the back quarter Our 2012 Ridgeline was damaged by a van that hit us the passenger side of the truck. This was a hard hit that damaged both doors and the back quarter panel. Until then our Ridgeline still looked showroom new. Through our insurance we had several choices of where to have it repaired. We are happy we picked Don Ayres body shop. This was not an easy repair, but it looks like new again! Great service produced a great repair! More
by myname99999
Employees Worked With
Jody Talarico, Kevin Cox
October 20, 2014
Amazing Love the car I bought my sales person was on it! So worth the drive from Noblesille. I had a great experience with all the friendly people that work t Love the car I bought my sales person was on it! So worth the drive from Noblesille. I had a great experience with all the friendly people that work there. More
by mike.novero.3
Employees Worked With
Jarod Burgess, Darrin Bickel
October 17, 2014
Oil change I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent a I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent almost 3 hours at honda. Despite my unexpected wait time, Doug did keep checking back with us in the waiting area to update us on the progress. I definitely don't hold him responsible for the unexpected wait as I don't blame my waitress when my food is terrible. My main critique is that I just wish I would've known how long I would've been there because I would've gotten a ride as to not spend so long sitting in the waiting area. Regardless I know wait time can not always be predicted and of course I will be back when my Honda needs an oil change as I always get great customer service. More
by Imc_d
Employees Worked With
October 13, 2014
service review Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always be Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always been ready by the time I was told it would be More
by Eheibeck
Employees Worked With
Troy Johnson
October 13, 2014
Great place to do business I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is to do business with Don Ayes, the customer waiting area really needs to be updated More
by vfrisby
October 10, 2014
First service experience This was my first visit so everything was new to me and a bit inexperienced in what to expect. I do not recall whom I spoke with-but the gentleman wa This was my first visit so everything was new to me and a bit inexperienced in what to expect. I do not recall whom I spoke with-but the gentleman was polite, friendly, answered my questins, listened to me, suggested I write down gas purchase and mileage to check how many miles per gallon I am actually getting since one of my questions was why I was only getting 16.7 mpg according to my gauges. I had been told i would get much better mileage than that. Was an oil change and my questions answered my reasons for coming in- only 3800 miles on CRV. Waiting room a bit short on comfort would be my only discontented experience. Everything else was fine. More
by EmilieCRV
Employees Worked With
I d not recall the name
