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Don Ayres Honda

Fort Wayne, IN

4.9
4,983 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,983 reviews

August 21, 2014

Great service! Everyone we encountered was very nice and helpful. The price was fair, and the staff did all they could to make sure our vehicle was in great conditio More

by Carrielou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Sullivan and Chad, Shane Sullivan
Aug 21, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. I'm glad to hear that you found our staff helpful and friendly. We appreciate your business and look forward to seeing you next time. John Watkins Business Improvement Manager

August 19, 2014

Problematic? Hope not! This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. More

by sormsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ben
August 18, 2014

Exceptional Customer Service This was probably the most pleasant experience I've ever had in shopping for a car. Everyone was very friendly and acted like they were interested in More

by tomfw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Oberlin, Jeremy Todd
Aug 18, 2014 -

Don Ayres Honda responded

Thank you very much for taking the time to complete an online review. We very much appreciate your kind words and are glad to hear you had a great experience. I'll be sure to share your review with Chad. Thank you for your business and please let us know if there is anything else we can do for you. John Watkins Business Improvement Manager

August 17, 2014

Purchased a new CR-V Everyone at Don Ayres was great to work with. We made several trips to see Shane and talk about all of our options, both new and used. He was great More

by Goose0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sullivan, Jarod Burgess
Aug 18, 2014 -

Don Ayres Honda responded

Thank you for completing an online review. I'm glad to hear that Shane and the rest of our staff were able to provide you with a great buying experience. I'll be sure to share your review with Shane. Thank you for you business, John Watkins Business Improvement manager

August 13, 2014

85,0000 Mile Service for 2009 Honda Pilot Dillon was very kind, kept me up to date on what needed taken care of on my car. willingness to schedule multiple appts. to get everything taken care More

by lmarshall523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dillon
Aug 13, 2014 -

Don Ayres Honda responded

Thank you for taking the time to complete an online review. We definitely appreciate you taking the time to give us your feedback. I'll be sure to share your kind words with Dillon. Thank you for your business. John Watkins Business Improvement Manager

August 11, 2014

Great Experience Darrin Bickel was a great help and we had a great experience buying a vehicle from Don Ayres Honda. Dealers were friendly and atmoshphere was pleasent More

by repo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Bickel
Aug 11, 2014 -

Don Ayres Honda responded

Thank you for taking the time to submit an online review. I'm happy to hear that you had a friendly and pleasant experience as that is always our goal. We appreciate your business very much and we look forward to seeing you in our service department when it's time for maintenance.

August 07, 2014

Wonderful for a 1st time buyer Was greeted promptly and had wonderful service from Shane Sullivan. Shane was vital asset and did not pester me or push me into buying my Honda. He More

by emily.mckee.927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sullivan , Shane Sullivan
Aug 07, 2014 -

Don Ayres Honda responded

Emily, Thank you for taking the time to give us your feedback. I'm glad to hear that Shane was able to help you find the right car without making you feel pressured into a decision. That is always our goal at Don Ayres Honda. I'll be sure to share your review with Shane. Thank you for your business. John Watkins Business Improvement Manager

August 06, 2014

Always patient, helpful, and friendly... even when very busy Always patient, helpful, and friendly... even when he was very busy. Darrin stayed in contact over the course of a year, waiting until I was ready to More

by lakefrontphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Bickel
Aug 06, 2014 -

Don Ayres Honda responded

Thanks for the review. It's always good to hear from our customers. Darrin does a great job of staying in touch and I think you'll find that will continue to be the case. I'll be sure to share your review with him. Thank you for your business. John Watkins Business Improvement Manager

August 02, 2014

Excellent In and out quickly - great service as usual. Always trust this dealership and their service. Have been coming here for more than 15 years and will c More

by mindy.g.zielke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Aug 05, 2014 -

Don Ayres Honda responded

Mindy, Thank you for being such a loyal customer. We appreciate the opportunity to serve you and look forward to doing so for many years to come. I'll be sure to share your review with Troy. John Watkins Business Improvement Manager

July 31, 2014

Very nice people. This was my first time buying a vehicle from a dealership. They were very friendly and great to work with. My husband has purchased vehicles from deal More

by gerdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Coleman, Darrin Bickel
Aug 05, 2014 -

Don Ayres Honda responded

Thank you for taking the time to let us know about your experience. We always strive to make buying a vehicle both fun and easy. I'll be sure to share your review with Darrin. Thank you for your business and welcome to the Don Ayres family. John Watkins Business Improvement Manager

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