
Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We were purchasing a Honda cr v and when we were ready to do the paper work, things came to a halt and it took over an hour to complete. I'am sure it was not for a credit check or any thing like that. It app do the paper work, things came to a halt and it took over an hour to complete. I'am sure it was not for a credit check or any thing like that. It appeared there was not anyone to do it. More
Best place to buy a car: new or used. I've been buying cars there for the past 11 years and I would not go anywhere else. Honest, nice and friendly, like family! Also, they have great service depar buying cars there for the past 11 years and I would not go anywhere else. Honest, nice and friendly, like family! Also, they have great service department. More
Honest cost effective service. Highly recommended. This dealership has integrity. I am thinking about having even my non-Honda vehicles serviced here. The work is done as promised without any redundancy. dealership has integrity. I am thinking about having even my non-Honda vehicles serviced here. The work is done as promised without any redundancy. More
I had a great experience. The work was done correctly and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. and efficiently. I was treated with respect. A problem arose but was treated very effectively and professionally. More
I went in so that they could perform the service required at 10,000 miles The entire process was flawless from the time I made the appointment to the time I drove out of the dealership. The staff, especially at 10,000 miles The entire process was flawless from the time I made the appointment to the time I drove out of the dealership. The staff, especially Matt Connett was very attentive and frequently visited the waiting area to give me updates on the progress of the work. The waiting area is pleasant. I particularly like the fact that it has tables and chairs on which one can set a laptap or other electronic device. I also liked the fact that the dealership washed my car as part of its service. I also liked the fact that the TV was not too loud so one could read or listen to other sources of information via headphones. Muted with captions would be even better. The coffee bar was also welcome. More
The Service team worked very hard to get my vehicle in on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did on a busy Saturday.They were very friendly and kept me updated on the problem with my vehicle.They were able to finish the work that same day and did only the work needed. More
The service experience was good. It seems like it takes so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warrant so long to set up an appointment. The earliest that I could get in when I called was one week. The time before was 3 days. Even though it was warranty work they didn't offer and I forgot to ask for a receipt for service performed. I called Friday and left a message for them to mail me one, but I haven't hear back yet. They normally wash the vechile, but it wasn't done when I picked up the vechile this time. I didn't ask for it to be washed, since I was in a hurry to leave when I returned. I had to ask one other time for it to be washed, which they did. More
Troy had informed me that my timing belt was due on this visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. visit. Also, he called to reschedule my appointment due to work load. I was not expecting a $1300.00 bill. It was all explained to me. More
After deciding it was time to move on from the vehicles that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as that had been good to us for several years, we looked at both Sedans and small SUV's while trying to find to find one to meet both financial sense as well as personal satisfaction. Basically we looked at GM - Ford - Toyota - Honda while covering the primary models that fell into our search pattern. In the end, the new Honda CR-V won out as the vehicle of choice for my wife to drive. Working with Don Ayers dealership made the purchase process go seamless while helping us get the deal done to meet our budget. Having had the service done there regular, the work is done as expected and at the best cost in town - $ 12.95 oil change ( for vehicles purchased there ). I will continue to promote them and followed my own advice while getting a 2nd CR-V last fall for my daughter. Absolutely a great vehicle and a great dealership to work with. If you're needing a salesman, ask for Bill Fenoglio who will do you right during the process. ** the only problem I have had is that I don't get to drive either of them ! More
Anwar and the rest of the team were outstanding in helping me buy my "new to me" car. The experience was the best I've experienced over a lifetime of buying about 10 cars. They had the used auto th helping me buy my "new to me" car. The experience was the best I've experienced over a lifetime of buying about 10 cars. They had the used auto that I wanted -- found it on-line then went to the dealership. I was done in a couple of hours and drove off with the very car that I'd been looking for. Price and trade-in exceeded the very best deal I'd imagined. I will go back and also recommend Don Ayres to my friends. More