Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Struts I was preparing for vacation and my vehicle had suspension problems. Service determined that I needed struts. Struts were not available that day and I I was preparing for vacation and my vehicle had suspension problems. Service determined that I needed struts. Struts were not available that day and I was leaving for vacation in two days. They were able to secure the parts and get my vehicle repaired the next morning. It would have been a rough ride without their help. More
Great service I really enjoy working with Doug. He insures that I have the needed service done when it is time for the service. He tells me when I must definitely h I really enjoy working with Doug. He insures that I have the needed service done when it is time for the service. He tells me when I must definitely have the service completed. More
Oil change Work was done in a timely manner and Chuck was helpful as usual. The waiting area is pleasant and includes soda and coffee also newspaper Work was done in a timely manner and Chuck was helpful as usual. The waiting area is pleasant and includes soda and coffee also newspaper More
Great Service keeps me coming back Who can argue with great, quick service at a great price? We've owned 4 Hondas through the years and continue to bring them back to Don Ayres for ser Who can argue with great, quick service at a great price? We've owned 4 Hondas through the years and continue to bring them back to Don Ayres for service. Do the cars sell themselves? Yes. Do the cars run absolutely forever without anything going wrong? Yes. Do they still need routine service to keep them running that well? Yes - that's where Don Ayres service comes in. They "just get it". More
Great job. The Service Department is the primary reason why we buy our Hondas from Don Ayres. The service team gets the job completed on time and recommends or s The Service Department is the primary reason why we buy our Hondas from Don Ayres. The service team gets the job completed on time and recommends or suggests p.m. items but is not demanding. More
"Always TOP Service Satisfaction" In my 12 plus years of Sales and Service with Honda, I've had nothing but Top Professional Care as a customer! Your Service Manager, Doug Settle, ha In my 12 plus years of Sales and Service with Honda, I've had nothing but Top Professional Care as a customer! Your Service Manager, Doug Settle, has always been TOP Management, in my book, and has always solved my problems, big or small!! I always ask for Troy Johnson when I call in to schedule an appointment for service, because I know he will handle every detail that I ask, and go the "extra mile" to make sure I'm a happy customer before leaving! All the Honda people are very friendly and pleasant and make you comfortable in your stay, and with employees like Doug and Troy, I would not hesitate to recommend Honda to all of my friends and family! Keep up the Great Work Don Ayres! More
New tires needed before winter Troy Johnson helped me select new tires for my 2012 Honda CR-V, gave me a good price for them, set up an appointment that was convenient for me, and w Troy Johnson helped me select new tires for my 2012 Honda CR-V, gave me a good price for them, set up an appointment that was convenient for me, and was very courteous. The Don Ayres Service Center and Troy are both truly first class. More
Great service with Jeff Gilmore 2006 Rave4I I visited several lots in the area in search for a small suv and found a 2006 Rave4 . The vehicle drove great and the inside was clean, however the ou I visited several lots in the area in search for a small suv and found a 2006 Rave4 . The vehicle drove great and the inside was clean, however the outside definitely need some attention. Jeff reassured they could bring the outside upto par. The car went to their detail shop and the door dings repaired. Jeff even gave us a new tire to match the rest. Thanks for working on the small details that sealed the deal. Chris and Sandra Connelly More
Late on snowy cold night, I had flat tire And Andy Hitzemann helped me....First of all my vehicle is not a Honda and I did not purchase it at Don Ayres. I had the misfortune of having my righ And Andy Hitzemann helped me....First of all my vehicle is not a Honda and I did not purchase it at Don Ayres. I had the misfortune of having my right rear tire go flat on Lima Rd in front of Don Ayres. It was late and I pulled in to their parking lot and noticed there were a couple people inside the building. I walked in and asked if anyone was left in their service department as I needed some air in my tire. Andy was very professional and courteous and helped me get access to some air for my tire. It would have been easier to just tell me no one was left and told me sorry. To the Don Ayres Organization and Management, you have a great ambassador for your company in Andy. It is employees like Andy that have made your business successful for many years and into the future. To anyone considering doing business with Don Ayres Honda I would highly recommend to do so. I will highly recommend your business to anyone who would inquire. And to Andy, thank you for helping a fellow human being in need. I will definitely pay it forward. More
Extraordinary service We LOVE this dealership for many reasons but today I just wanted to thank the service department - especially Jeremy and his crew! My tire pressure l We LOVE this dealership for many reasons but today I just wanted to thank the service department - especially Jeremy and his crew! My tire pressure light had been off and on for the past few weeks and I had stopped by one night at 5:45 to pick up my son (who dropped off his car for service) and Jeremy was not in. I was told to come back to check it the next day. I ended up calling Jeremy 2 days later (today) and was told to stop by. I was greeted by 2 guys to help me and they had the car back in 10 minutes at the most! They were friendly, humorous and very efficient. It is refreshing to deal with people who enjoy their job and are there to serve! Jeremy has helped me over the phone numerous times and is always very courteous and kind plus always seems to have an answer for the problem! More


























