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Don Ayres Honda
Fort Wayne, IN
5,188 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,188 reviews
August 26, 2014
Awesome place to have my car worked on I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, ans I am moving to florida, I bought my car from Don Ayres, and have been taking my car there for 7 years. They are the best, they are fast, helpful, answers all your questions, even concerned about your day if bad or good. I told the guys i was moving they even wished us luck, and have a good safe trip. How many times has a total stranger come up to you and said that. The only thing is i am hoping i find a Dealership in florida half as good as Don Ayres, The service people and mechanics at Don Ayres is second to none. And i would recommend them if i come across anyone that needs there car worked on in Fort Wayne Indiana. More
by Wahya1963
Employees Worked With
Other Employees :
Troy Johnson
August 25, 2014
2012 Honda CRV 15000 check up done and as usual the service was outstanding and all personnel that I came in contact with were friendly and professional. Also enjoye 15000 check up done and as usual the service was outstanding and all personnel that I came in contact with were friendly and professional. Also enjoyed the convenience of having courtesy driver bring me home and back when it was finished. More
by Liz1313
Employees Worked With
Ben Rose
August 25, 2014
Service area excellence It is the personal relationship with the service team, particularly Charles Suter, that makes the difference. I know that when I contact Chuck, I can It is the personal relationship with the service team, particularly Charles Suter, that makes the difference. I know that when I contact Chuck, I can have total confidence that he cares to makes sure everything is taken care of on time. Occasionally, something come up that requires something extraordinary -- I don't have to ask, Chuck offers. More
by jbkeller08
Employees Worked With
August 23, 2014
2011 Honda CR-V Darrin was a great help in getting us into a car we could afford and working with us on our trade. I would definitely go back. Darrin was a great help in getting us into a car we could afford and working with us on our trade. I would definitely go back. More
by shimaweetie
Employees Worked With
Darrin Bickel
August 21, 2014
Great service! Everyone we encountered was very nice and helpful. The price was fair, and the staff did all they could to make sure our vehicle was in great conditio Everyone we encountered was very nice and helpful. The price was fair, and the staff did all they could to make sure our vehicle was in great condition. Thanks!! More
by Carrielou
August 21, 2014
Purchasing of a 2014 CRV Well where begin From Elkhart,In went to go look at a CRV. Found one we liked but wanted to keep or options open to look at other company's etc. we de Well where begin From Elkhart,In went to go look at a CRV. Found one we liked but wanted to keep or options open to look at other company's etc. we decided on the CRV.Called and talked to sales person whom with we dealt with and said the one we wanted.. Wanted to do some figures and salesperson said what number gave them the number (mine to call ME)which they had my husbands number to begin with husband was at work that's why I gave them my number . We'll salesperson called my husband back but left message on husbands phone when I told them to call me. Then I told this salesperson we have are own financing the person proceeded to get information for there financing. This sales person did not wait long enough to get the last 4 digits of my cc to put deposit on CRV. Then on the next day finance mgr called wanting the last 4 digits which was fine but then continued to ask what percent rate we were getting from our bank . . We are not happy or this If you are telling them we have our financing and need paperwork done up to send to our bank shouldn't they leave it at that instead of keep asking us about there financing. We are purchasing this CRV on 8/18/2014 but we are not happy over this situation. More
by Watts78
Employees Worked With
Jarod Burgess
August 19, 2014
Problematic? Hope not! This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. This is the second issue I have had with Don Ayres Service. This time I only had the oil changed and since then I have had oil on your garage floor. We just thought maybe it was just leftovers from the oil change. We have now had to clean the floor 3 times. We did check the oil and it states it is full. Don't know where it is coming from but it has made my garage floor a mess. More
by sormsby
August 18, 2014
Exceptional Customer Service This was probably the most pleasant experience I've ever had in shopping for a car. Everyone was very friendly and acted like they were interested in This was probably the most pleasant experience I've ever had in shopping for a car. Everyone was very friendly and acted like they were interested in you as a person. The dealership was very busy when I was there, however, everyone made sure that someone was working with you or asked if you needed anything. Chad Oberlin was busy with a couple of other customers as well as me, but I never felt neglected or put upon. Chad was very personable and seemed very interested in helping me get into the car I wanted. I got a good deal on the car and they were willing to work with me. If I know of anyone who is looking for a car, I will definitely recommend Don Ayres Honda. Thanks for making it a good experience. More
by tomfw
August 17, 2014
Purchased a new CR-V Everyone at Don Ayres was great to work with. We made several trips to see Shane and talk about all of our options, both new and used. He was great Everyone at Don Ayres was great to work with. We made several trips to see Shane and talk about all of our options, both new and used. He was great and explained everything to us. More
by Goose0713
Employees Worked With
Shane Sullivan, Jarod Burgess
August 13, 2014
85,0000 Mile Service for 2009 Honda Pilot Dillon was very kind, kept me up to date on what needed taken care of on my car. willingness to schedule multiple appts. to get everything taken care Dillon was very kind, kept me up to date on what needed taken care of on my car. willingness to schedule multiple appts. to get everything taken care of that was necessary. More
by lmarshall523
Employees Worked With
Dillon, Dillon Steenport
