Don Ayres Honda

excellent We had an excellent experience when purchasing a new vehicle for our daughter! Our salesman went above and beyond and took the time to explain certain We had an excellent experience when purchasing a new vehicle for our daughter! Our salesman went above and beyond and took the time to explain certain features of vehicle while test driving!! More

Doug Settle always makes it right Don Ayers is always aiming to please. I was upset about a tail light issue on my Honda Odyssey. Doug said he would see if he could get Honda to ease t Don Ayers is always aiming to please. I was upset about a tail light issue on my Honda Odyssey. Doug said he would see if he could get Honda to ease the cost. When I picked my Van up Doug was able to cut the cost in half to get a replacement taillight. More

Excellent Justin was very helpful in finding the right car for me, also there was no pressure to make any sort of high risk deal. He was very friendly and offer Justin was very helpful in finding the right car for me, also there was no pressure to make any sort of high risk deal. He was very friendly and offered advice. More

Outstanding! My Honda Civic Hybrid had a flat tire. Their help was invaluable and extremely reasonably priced! They took my car to the dealership, repaired the tir My Honda Civic Hybrid had a flat tire. Their help was invaluable and extremely reasonably priced! They took my car to the dealership, repaired the tire and returned the car to my home all while I was at work. Awesome!! More

I enjoy the service I receive at Don Aryes Honda Excellent professional quality workmanship. Thank you so very much.the service people for the past 20 years I have been doing business are ACE certifi Excellent professional quality workmanship. Thank you so very much.the service people for the past 20 years I have been doing business are ACE certified and highly qualified which means a lot to me and my brother. More

I would definitely recommend this dealer Was on the market for a commuter car and after doing thorough searches online I arrived at a 2010 Honda Civic (Certified) that Don Ayres had listed wh Was on the market for a commuter car and after doing thorough searches online I arrived at a 2010 Honda Civic (Certified) that Don Ayres had listed which was very competitively priced. I live about 75 miles from the dealership so I called first and then went up the following day to take a look and test drive. The car appeared to be in great shape and, after a little negotiating, I was able to settle on a price I was happy with. After I got the car home I noticed part of the front bumper panel had popped out and that some pieces surrounding it were not bound together as they should have been. I contacted Darrin Bickel, who was very responsive, and he advised to bring the car up so they could take a look. I had already planned to take another trip up so they could do some paint touch ups, so this was no problem. I was a little disappointed to find out that they didn't fix it in the service shop, but instead they had the paint guy make an attempt to set the parts back together. I was open to giving them the benefit of the doubt so went on my way, but the piece had popped out again by the time I reached home. However, I persisted, again working with Darrin, and he linked me up with the service manager, Doug Settle. I made arrangements with him to make another trip up to Ft Wayne so he could take a look and determine the best route from there. He took a look and within about 30 minutes he had the problem fixed at no additional cost to me (and a car wash too). All other aspects of the car so far I've been completely satisfied with. I would definitely recommend this dealer (and Darrin Bickel in particular) to friends and family, and I will consider doing business with them again for future car purchases, even though it's somewhat of a hike for me. More

Service Departmnet Our son was in town and he had car problems. They worked his car in so it could get looked and repaired. They did a great job. We now have 5 hondas Our son was in town and he had car problems. They worked his car in so it could get looked and repaired. They did a great job. We now have 5 hondas and four have been purchased from Don Ayres. The primary reason for this is that I know they have a great service department and they will take care of the cars while working around my schedule. Jeremy has done a great job of taking care of us. More

Customer service after the point of sale The service I receive from an Auto Dealership after the point of sale is everything to me. Don Ayres Honda exceeds every expectation I have for that. The service I receive from an Auto Dealership after the point of sale is everything to me. Don Ayres Honda exceeds every expectation I have for that. I have been treated as a valued customer when I returned for service and a check up on a slight problem. Everything was resolved to my complete satisfaction both times. It was quick and efficient and friendly. Dillon Steenport handled my problem, he was courteous and friendly. In other visits I have had dealings with the service manager and it was most satisfactory. I have recommended family and friends to Don Ayres and they are also most satisfied with the after sale service. Obviously the sale itself was satisfactory or I would not have purchased from Don Ayres, although they came highly recommended by other friends. More

This was great Everything went so well! We were looking for a reliable car for my 17yr old and got it! The guys were great....friendly and very helpful. I definit Everything went so well! We were looking for a reliable car for my 17yr old and got it! The guys were great....friendly and very helpful. I definitely recommend Don Ayres! More