Don Ayres Honda

"Willing to work with you" After deciding to move from an Accord to a CV-R, I went online to check inventory and sent an email with my choice. I was promptly answered by email After deciding to move from an Accord to a CV-R, I went online to check inventory and sent an email with my choice. I was promptly answered by email and phone call the next morning by Darrin Bickel. After meeting with him and Chris Demetriades I found the perfect vehicle and was able to purchase it with Darrin's help. He was so easy to talk with and found the time to work with me though he was quite busy this particular day. My experience so far is nothing less than superb with Don Ayres Honda. Every department I had contact with was very friendly and courteous. I look forward to a long relationship with them! More

Outstanding Service Experience Absolutely great service experience; Doug was clear about everything that needed to be done and what the prices would be without pressuring me into mo Absolutely great service experience; Doug was clear about everything that needed to be done and what the prices would be without pressuring me into more than I could afford. When parts weren't in-stock, he recommended what could be done on my next service appointment. Even offered several options that were available to me. My car was serviced much faster than I ever expected; would definitely ask for Doug next time I bring my car in for servicing. More

Great Car Buying Experience From my first inquiry, every experience with Don Ayres Honda has been what, in my experience, a car buying experience should be: prompt follow up, not From my first inquiry, every experience with Don Ayres Honda has been what, in my experience, a car buying experience should be: prompt follow up, nothing pushy, fair advertised pricing, no hidden fees, etc. Because I had a special credit circumstance, Shawn had the good sense to have me talk with the finance manager, Jami, to explain my situation and see what could be done. Jami was able to get me financed, and kept me informed all along the way. This is the first time I purchased a used vehicle, and I felt very comfortable doing so. The photos and Carfax make things a lot easier these days, given that I was 90 miles away and didn't have the time to be traveling all over to view vehicles. Shawn promptly answered my questions, found out answers I needed, and made everything easy. Having been shopping for a couple of months, I have had some less than favorable experiences with car dealers. This experience however, was awesome More

service visit Very good. In and out for the service and a comfortable area to wait for the service. Pleasant conversation with Charles at the start and end of t Very good. In and out for the service and a comfortable area to wait for the service. Pleasant conversation with Charles at the start and end of the service. More

GREAT EXPERIENCE I would recommend DON AYRES for your next vehicle purchase...The Sales Staff was efficient, friendly, and go out of their way to make you feel comfort I would recommend DON AYRES for your next vehicle purchase...The Sales Staff was efficient, friendly, and go out of their way to make you feel comfortable. I have lived in the Fort Wayne area my ENTIRE life,and regret waiting until I was in my 40's to get the "Don Ayres" Experience....I will be back again More

excellent customer service I recently brought in our 2012 Honda Civic to their service dept because some underbody parts were damaged when my wife drove off the road. We did no I recently brought in our 2012 Honda Civic to their service dept because some underbody parts were damaged when my wife drove off the road. We did not have an appt and it was early Friday afternoon. Chuck Sutter our service advsor said that still would be able to look at it and let us know. About two hours later we got a call that said it was fixed. This is the kind of service that we always get from Don Ayres. All of their service advsors are terriffic, but we really like dealing with Chuck Sutter in particular He always goes the extra mile to save us some money and to make sure everything is done correctly. His memory is terrific. We bought some tires a half a year ago through the service dept and just recently Chuck asked us how do we like the tires.. Doug Settle, the service manager is fantastic too. I will always get my cars serviced at Don Ayres! More