Don Ayres Honda

the reason for the rating on customer service is we have the reason for the rating on customer service is we have not used them yet. the same goes for quality of work. the rating for fr the reason for the rating on customer service is we have not used them yet. the same goes for quality of work. the rating for friendliness is they were very welcoming our overall experience was just that. as for price you don't compete it is what it is. More

The quality of his knowledge of the vehicle was very impressive. He took the time to show us everything about the vehicle and anticipated my every question before I even asked. Top notch salesmanship. W impressive. He took the time to show us everything about the vehicle and anticipated my every question before I even asked. Top notch salesmanship. We will definitely be back to buy another vehicle from this fine young man. The support staff, finance and other salesman helping Brian through the process were awesome. They were very patient with him as he entered all of our answers into the computer to get the paperwork completed. Don Ayres has a great dealership and we will drive the 2 1/2 hours again to buy from him. Sincerely, Jack & Bonnie Shoaf More

Thanks a lot to Jeremy Sullivan for helping with my car. I will recommend him to my friends.He test drove with me and then called me that the problem was fixed. Very professional service. Also, thank you fo I will recommend him to my friends.He test drove with me and then called me that the problem was fixed. Very professional service. Also, thank you for washing my car. Sincerely, Marek & Ewa Forgalski Service on 02/2/12, Honda CR-Z 2011 INVOICE#351286 More

We were very pleased with the way we were treated at Don Ayers Honda. Our salesman, Ty Odle, was extremely knowledgable. I would highly recommend this dealership to anyone consideing the purchase of a new c Ayers Honda. Our salesman, Ty Odle, was extremely knowledgable. I would highly recommend this dealership to anyone consideing the purchase of a new car. More

We recently purchased a new vehicle at Don Ayres Honda and Ty was the person that worked with us. The whole process was very smooth and "painless". In past experiences with car salesmen, there have been t and Ty was the person that worked with us. The whole process was very smooth and "painless". In past experiences with car salesmen, there have been times when we felt that we were in an interrogatation room and there was extreme pressure to "buy a car". Ty was very friendly, helpful, knowledgeable and never put any pressure on us to purchase anything. In fact, he bent over backwards to allow us to do comparisons with other vehicles and make sure we were confident with the purchase of our new CR-V. He thoroughly explained all the features of the CR-V and answered many questions. Although the process did take some time to complete, Ty was very dilegent in moving things along to make sure we drove the new vehicle home that night. When it was time to do the paperwork, Jeremy was extremely knowledgeable and efficient with explaining and completing all the neccessary documents. He even was able to get us a better rate for financing than we expected. Ty did take extra time to do "show and tell" after everything was completed and it was past time for him to go home. All in all it was a very pleasent experience and we are very pleased and satisfied. More

I bought a 2009 Traverse and had to fill the tank to get home, not enough gas in the tank to get across town. The rear windshield wiper needed replaced and when I mentioned it, the salesman who had been gr home, not enough gas in the tank to get across town. The rear windshield wiper needed replaced and when I mentioned it, the salesman who had been great up to that point told me it would be easy for me to replace. It was not. I had to take it to a service center to have a mechanic replace it. A few months ago, I found out I had to replace the tires. Turns out they have enough tread but are cracking between the tread. It will cost me over 800.00 to replace them. I haven't owned the vehicle for a year yet! How was this missed in the inspection the dealership says they do? Very disappointed! More

We bought a used conversion can from Don Ayres a few years back. At the time, it had an ABS sensor light on. When we took it to Dimension Ford, they told us that there were two sensors that could be inv years back. At the time, it had an ABS sensor light on. When we took it to Dimension Ford, they told us that there were two sensors that could be involved but we wouldn't know which one needed to be replaced until we tried it. The estimate was $400 and if it turned out that the wrong one was replaced, we could expect another $400 to be added to the bill. We got a second opinion at Hires and were told the same thing, so we elected to drive without ABS. This last week we were at Don Ayres for a $12.95 oil change and asked them to check out an engine hesitation. This was repaired and they told us that the mechanic, Dan Thompson had noticed the ABS light. We explained what we had been previously told and they asked if we minded if Dan confirmed that. Tom called us back and told us that Dan's estimate was $50! Turns out Dan had paid to update his engine scan tool and was able to diagnose it as a lesser known sensor. Needless to say, we had it fixed and will heartily recommend Dan and Don Ayres to everyone!!! More

Overall it was a good buying experience. The salesman was not pushy and was very accomodating when we changed our mind at the last minute on some upgrades. not pushy and was very accomodating when we changed our mind at the last minute on some upgrades. More

I was very pleased with the great customer service given by Kevin Cappelli and the gentleman who drove the shuttle. I will definitely recommend Don Ayers and will be back in the future for any mechanical re by Kevin Cappelli and the gentleman who drove the shuttle. I will definitely recommend Don Ayers and will be back in the future for any mechanical repairs. Sincerely, Kathleen Holland More

Service on time as scheduled. Very well organized And Service on time as scheduled. Very well organized And clean shop. Very friendly and helpful staff. Price for oil change remains affordable. Doug S Service on time as scheduled. Very well organized And clean shop. Very friendly and helpful staff. Price for oil change remains affordable. Doug Settle excellent service manager. More