Doral Volkswagen

Very polite and easy to work with. My oil change and inspection was done in less than 1 hour! My oil change and inspection was done in less than 1 hour! More

My Service advisor Pedro was amazing, car was ready in a few hours and the commutation was great. Thank you. few hours and the commutation was great. Thank you. More

We felt very comfortable and welcomed here, from service department (Pedro) to sales (Arelis and Jay), they practiced outstanding hospitality! We are returning customers, I brought my Passat for service her department (Pedro) to sales (Arelis and Jay), they practiced outstanding hospitality! We are returning customers, I brought my Passat for service here every time. Now I purchased my new Atlas, and I’m super happy! It’s so nice to have a place where you can return with confidence. More

I never received any notification until last week that Esserman VW had new name and ownership. Would have thought something would have been sent out sooner. Also, a little more paperwork when leasing/purc Esserman VW had new name and ownership. Would have thought something would have been sent out sooner. Also, a little more paperwork when leasing/purchasing new car. Happy the people I have worked with in the past were still there. Overall, appreciated what didn’t change and look forward to my first service next year on my new Taos! More

I like the fast and good customer service. VW Doral treat you as family. Very well recommended. VW Doral treat you as family. Very well recommended. More

the attention in general was good, I was satisfied with the attention and information provided the attention and information provided More

My service writer (Chris) was the best! I will never go to another dealership. He knew exactly what the car needed, and he was a pleasure to deal with. A real professional! Immediately call I will never go to another dealership. He knew exactly what the car needed, and he was a pleasure to deal with. A real professional! Immediately called me when the car was done. I'm so happy he's my service writer. It feels good to know that I found the perfect place to service my 2022 Atlas R. Thank you Chris More

The dealership I always go to for servicing my car. Never had any complaints after receiving my car. Kristopher showed my what my car needed and I told him what was not needed anymore so that it would Never had any complaints after receiving my car. Kristopher showed my what my car needed and I told him what was not needed anymore so that it wouldn't show up in the list of things needed any further. More

Ciro is an excellent service representative. VW is excellent cars.. your VW service is terrific VW is excellent cars.. your VW service is terrific More

I took my car three time to fix the a/c on the second time they return my car with and air back problem and their paperwork stated the car was inspected and I don’t think it was inspected and A/C broke d time they return my car with and air back problem and their paperwork stated the car was inspected and I don’t think it was inspected and A/C broke down again. Car was returned with dents and this last time a pick it up had a scratch that wasn’t there when I left the car. Ciro Ulloa the service rep has been so nice and apologetic about the situation and I understand those things are not his fault but the mechanics are the repair shop are careless about the cars. More