Dorsch Ford Lincoln Kia

Fabulous Sales Experience We were returning to the UP of Michigan from Florida with our new motorhome. We stopped at the Dorsch Ford/Kia dealership to look at the Ford Fiesta, We were returning to the UP of Michigan from Florida with our new motorhome. We stopped at the Dorsch Ford/Kia dealership to look at the Ford Fiesta, Focus and Fusion as possibilities to flat tow. Paul Smith answered all of our questions and let us go through each model. We settled on the Focus Titanium but wanted to compare it to a Chevy Sonic. We test drove a Sonic at a near-by Chevy dealership and liked it so we decided to return to Dorsch and Paul Smith to test drive the Focus. We decided the Focus was the car we wanted. Paul put some numbers together for us and we left. Paul followed up a few days later and had located a $500 coupon that Ford offered to my wife. He also recommended that we check with our insurance company as he said they sometimes offer a Ford coupon. He was correct, we got a $500 coupon through Farm Bureau Insurance. We were all set to purchase when we learned that the State of Michigan will not deduct any of our trade-in value from the purchase price of the new car to reduce the sales tax if purchased outside of Michigan. We ended up buying at a dealership in the UP but we told Paul first. He was very understanding and offered to provide the dealership that were ended up purchasing through the coupon numbers he located for us and offered to provide the dealerships names that had the exact vehicle, including color and options we wanted. The dealer in the UP nor Dorsch had the exact car we wanted but Paul had located 3 of them elsewhere. Working with Paul Smith and Dorsch was the most surprising and pleasant experience we have ever had at a car dealership. There was absolutely no pressure. They were there to show us vehicles we asked to see and explain features, function and options. After working with Paul we feel like he is part of the family. I would recommend Dorsch and Paul Smith without reservation to anyone looking to purchase a new Ford. Steve and Silvia Camps More

thanks thank great people and the atmosphere around was good. Every body helps if you have any question and day are good to joke with them they have a good s thank great people and the atmosphere around was good. Every body helps if you have any question and day are good to joke with them they have a good seance of humer. More

Rio and Sportage We originally came to the dealer to look at new Kia Rio's. We found a Kia sedan that had all the extras that we wanted, however we also wanted the ca We originally came to the dealer to look at new Kia Rio's. We found a Kia sedan that had all the extras that we wanted, however we also wanted the car to be a hatchback. We worked with Brad Zerili to find us this car, at this time we were not trading in any cars with this deal. Brad had to find us a car and said he would let us know when he had one and when they could get it delivered to the dealership. A few days later he called us and said that the car had been delivered. We set up a time to come in to purchase the car, however when we got there the car did not have hands free calling. This is one of the options we had discussed with Brad and we were set on having in the car. Brad apologized over and over and took full responsibility for the lack of this option in the car, he also referred us to Jim Eliason to discuss perhaps adding an aftermarket version of the calling feature. Jim was very knowledgeable and explained the version to us but we felt that it was not able to perform the tasks we were looking for. On a prior visit to the dealer we had driven and reviewed the Kia Sportage with Brad and told him that we most likely would be purchasing a Rio first and looking to purchase a SUV in the fall after we purchased a small car. So, when the wrong Rio was delivered as long as we were at the dealer we decided to review the Sportage once again and get a quote on our trade in vehicle as we had already been to another dealer to get our trade-in appraised. Brad was able to match the other dealers appraisal and give us what we felt was a good deal on purchasing the 2014 Sportage. We now have a 2014 Sportage and we are very happy with our purchase. We felt very comfortable working with Brad and would recommend him to anyone looking to purchase a vehicle. Brad agreed to watch for a Rio with the options we want in a slightly used vehicle for us. We look forward to working with him again. More

Good Experience All questions answered. Followup was even better, they got serious about hitting my price. The financing aspect was great, speedy, and they saved me All questions answered. Followup was even better, they got serious about hitting my price. The financing aspect was great, speedy, and they saved me money on my initially agreed upon deal! For once I wasn't relentlessly badgered about adding extras. Great experience so far. More

Great experience This was our first time buying a vehicle at Dorsch. The service was great, and our vehicle was competitively priced. Dallas was excellent. We would de This was our first time buying a vehicle at Dorsch. The service was great, and our vehicle was competitively priced. Dallas was excellent. We would definitely go back. More

GOOD JOB GENE .I would like to thank gene for being understanding of our needs for a used car and helping us to make a good decision on our purchase .I would like to thank gene for being understanding of our needs for a used car and helping us to make a good decision on our purchase More

Great Dealer Stopped into Dorsch Ford Kia just looking and walked away with a great truck. The entire team worked to make the deal go through with, some compromise Stopped into Dorsch Ford Kia just looking and walked away with a great truck. The entire team worked to make the deal go through with, some compromise on both sides and in the end we all were able to agree on a fair price. More

Purchase of Ford Escape 3 test drives and a lot of emails. Kris was very patient and knew a lot about the Ford Escape - the models, the options on each. He was able to expl 3 test drives and a lot of emails. Kris was very patient and knew a lot about the Ford Escape - the models, the options on each. He was able to explain each of the features and answer all of my questions. Dan always made himself available when I came in and followed up via email and phone to make sure I didn't have any questions. More

Great experience Mr. Eck was very helpful to us. He showed us how the features worked. When we asked him a question, he was very clear with his answers. We have nev Mr. Eck was very helpful to us. He showed us how the features worked. When we asked him a question, he was very clear with his answers. We have never had a car with all the modern features, (bluetooth, controls on steering wheel, etc.). We felt very comfortable with him. He treated us very respectfully. Mr. Eck was very knowledgeable about the car we purchased. I will be telling my friends and family to see him. Thank you so much Mr. Eck for making our purchase so enjoyable. More