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Dorsch Ford Kia - Service Center

Green Bay, WI

4.6
630 Reviews

630 Reviews of Dorsch Ford Kia - Service Center

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September 16, 2025

So friendly and got the job done fast. Bonus was doing the recall at my home so I didn’t have to wait at the dealership! :) More

by Reidingeram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 16, 2025 -

Dorsch Ford Lincoln Kia responded

We're happy to hear you could take advantage of our remote services! Thank you for choosing Dorsch Ford Lincoln Kia and we hope to see you again in the future. Safe travels!

September 13, 2025

Quick mobil 1 mustang oil change. Very careful not scratching car. Comfortable waiting area. Celeste found me when job was complete. She informed me of service and oil change specials More

by mkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, 5 stars
Sep 15, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for choosing Dorsch Ford Lincoln Kia for your oil change! We're glad Celeste could assist you, and we look forward to seeing you again.

September 06, 2025

Heather did a great job servicing my vehicle and will be returning for all my service needs. More

by christianjmolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2025 -

Dorsch Ford Lincoln Kia responded

Christian, thank you for giving Heather & the team an opportunity to earn your business! We appreciate your review and look forward to seeing you next time here at Dorsch Ford Lincoln Kia!

August 28, 2025

I had to bring my vehicle in 5 times before they finally fixed the issue with my van’s sliding door. Communication with the service manager was awful. He didn’t call or message me all day stating that my ve More

by Kristin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Aug 29, 2025 -

Dorsch Ford Lincoln Kia responded

Kristin, I'm truly sorry to hear about your experience with our service department. We strive for clear communication and timely repairs, so it's disappointing that we fell short here. I would appreciate the opportunity to discuss this further and make it right if possible. Please feel free to reach out at your convenience. Thank you, Brett Mastey - Service Manager - nkersine@dorschfordkia.com

August 20, 2025

I’ve only had my new suv for 8 months. I have been treated well during this time More

by jstuckmann
Recommend Dealer
Yes
Employees Worked With
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Dorsch Ford Lincoln Kia responded

We're happy to hear our Dorsch Ford Lincoln Kia team has taken great care of you so far! Thanks for your support and we'll see you next time!

August 16, 2025

Andy was very helpful and the service was completed in under an hour. Love the new Lincoln building. More

by Njsiebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Aug 19, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience with Andy and for choosing Dorsch Ford Lincoln Kia. We hope to see you again down the road!

August 04, 2025

I have always been treated square at your establishment. Sales to service, it's been great! More

by mooseranch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Dorsch Ford Lincoln Kia responded

We truly appreciate your loyalty and are glad you’ve had great experiences with both sales and service at Dorsch Ford Lincoln Kia! Safe travels!

August 03, 2025

My vehicle had been in on two different occasions, and I still have the same problem. More

by gregsunila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honestly, I don’t remember
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Norm Kersine - Service Manager - (920) 469-3620

August 01, 2025

My dealership is always friendly and helpful, neat and tidy, and always on time.Thank you More

by Julie Jergenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Dorsch Ford Lincoln Kia responded

Julie, we truly appreciate your kind words and are glad to consistently meet your expectations at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

August 01, 2025

Truck had a service light, Dorsch diagnosed and fixed. Everyone was cheerful when I arrived and helped in every way I expected. Thanks Service Team! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Harrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Allcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Todd, thanks for sharing your positive feedback about our service team! We appreciate your business and we'll be sure to share your kind words with our staff. See you next time at Dorsch Ford Lincoln Kia!

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