Dover Honda

My experience at dover was a pleasant one ,from the moment I arrived until the moment I left I was treated with the utmost respect.i would highly recommend the team at dover Honda to anyone looking to moment I arrived until the moment I left I was treated with the utmost respect.i would highly recommend the team at dover Honda to anyone looking to purchase a new or used vehicle More

Everyone in sales was great until we got to finance that was horrible experience I had to say no about 20 times to the same question very unprofessional very pushing to a harassing was horrible experience I had to say no about 20 times to the same question very unprofessional very pushing to a harassing More

We recently purchased our second Honda from Allan, and our third from Dover Honda. Allan was professional and helpful in a no pressure way, which made the purchase stress free. I would recommend Allan and our third from Dover Honda. Allan was professional and helpful in a no pressure way, which made the purchase stress free. I would recommend Allan and Dover Honda to anyone More

Allan made the process really easy. He listened to what I wanted and gave his professional opinion on my options. I love my car and my experience with Dover Honda is always great. wanted and gave his professional opinion on my options. I love my car and my experience with Dover Honda is always great. More

Have been buying Honda's from this dealership since its inception and have always had great experiences with the sales department and Julie was no different, very cordial, nice and easy to talk to and plen inception and have always had great experiences with the sales department and Julie was no different, very cordial, nice and easy to talk to and plenty knowledgeable about Accord. More

Julie Richard was so much fun to work with. She was professional, patient and helpful. She answered all my questions. Best car buying experience ever and I made a new friend!!! Highly recommend Julie professional, patient and helpful. She answered all my questions. Best car buying experience ever and I made a new friend!!! Highly recommend Julie and Dover Honda if you are looking for a car. More

Julie Richard was super. She was very patient with us and answered all our questions. We didn’t feel rushed to make a decision. We were impressed with her professionalism and kindness. She told us to feel fr answered all our questions. We didn’t feel rushed to make a decision. We were impressed with her professionalism and kindness. She told us to feel free to call her anytime if we had any questions. More

Appreciated not being pushed into my sale.Julie was Appreciated not being pushed into my sale. Julie was professional, well informed of Honda’s Vehicles. Was friendly & very helpful. She went and pr Appreciated not being pushed into my sale. Julie was professional, well informed of Honda’s Vehicles. Was friendly & very helpful. She went and provided vehicles to drive. You are a valuable saleswoman to this dealership. Bob was direct & fair through with my trade in with 18,304 miles, like new, 2018 Honda CRV! More

In February, I came in to your dealership to test drive a 2021 Ridgeline. My salesperson was Becky who was a pleasure to deal. I also met briefly with Paula and enjoyed meeting with her. As a result my co 2021 Ridgeline. My salesperson was Becky who was a pleasure to deal. I also met briefly with Paula and enjoyed meeting with her. As a result my comfort level with the two of them, I decided to purchase a Ridgeline from your dealership even though there are other Honda dealers closer to home. Since the 2021's were just arriving at dealerships and the trim and color I wanted was not available, Becky told me that she would let me know when you had one coming in the trim and color I wanted. On March 22, Becky called to let me know they would have the trim and color I wanted coming in the next month. We agreed to a price and I provided a credit card to place a down payment. In April, Becky contacted me to let me know the vehicle would be built sometime between April 11 and 18 and should arrive three weeks after that. Finally on June 7, I get a call from Becky to let me know my vehicle had just arrived and was being unloaded. But then the kicker, the price was going to be $3,200 more than we agreed to on March 22. I told her I would not be buying if it wasn't going to be for the agreed to price in March. I asked to speak with a manager. She told me that Eric, the general sales manager was not in that day but he would be in the following day and that he would call me that morning. Eric never called. My mistake was never asking for a bill of sale in March. My credit card deposit was never processed. While I understand the market changed considerably because of semiconductor chip shortages, I expected and put my faith in the dealership honoring the price that had been agreed to in March. Apparently you put profits over a good faith deal. Neither you nor I were responsible for the delays and your cost did not change. The only thing that changed was how much more you could make by selling the vehicle to someone else. What started out as a very positive and trusting relationship turned very negative as a result of your decision to not honor the deal we agreed to and then to add insult to injury, Eric did not give me the courtesy of a call back. More

Paula and her team of professionals made the purchase of my mom’s first car a true pleasure and absolutely painless. Picked the car out on line, Paula helped choose the right color and Colleen wrapped up my mom’s first car a true pleasure and absolutely painless. Picked the car out on line, Paula helped choose the right color and Colleen wrapped up the whole deal within an hour or so. Highly recommend this small business and it’s dedicated employees! More